Summary
Overview
Work History
Education
Skills
Timeline
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GLENDORA LEE-ROBINSON

Baltimore, MD,MD

Summary

Compassionate and detail-oriented Patient Access Associate at Sinai Hospital of Baltimore, skilled in HIPAA compliance and claims processing. Enhanced workflow efficiency through effective patient registration and scheduling, while ensuring patient confidentiality. Developed strong communication channels between patients and medical staff, fostering a supportive healthcare environment.

Professional in patient access with proficiency in handling patient inquiries, managing admissions, and ensuring accurate data entry. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in healthcare systems, communication, and problem-solving with reliable and flexible approach.

Overview

10
10
years of professional experience

Work History

Patient Access Associate

Sinai Hospital of Baltimore
03.2021 - 07.2024
  • Managed patient registration and scheduling to enhance workflow efficiency.
  • Assisted in verifying insurance eligibility and benefits for incoming patients.
  • Coordinated communication between patients and medical staff to ensure smooth operations.
  • Utilized electronic health record systems to maintain accurate patient information.

Home Care Provider

TRANSFORMATION CHURCH MINISTRY
04.2014 - 11.2022
  • Delivered compassionate personal care services, ensuring comfort and safety for clients.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.
  • Developed individualized care plans in collaboration with family members and healthcare providers.

Education

CERTIFICATION - MEDICAL ASSISTANT

TESST COLLEGE OF TECHNOLOGY
Baltimore, MD
05-2008

General Studies

EDMONDSON HIGH SCHOOL
Baltimore, MD
06-1978

Skills

  • Strong empathy
  • HIPAA compliance
  • Patient confidentiality
  • Claims processing

Timeline

Patient Access Associate

Sinai Hospital of Baltimore
03.2021 - 07.2024

Home Care Provider

TRANSFORMATION CHURCH MINISTRY
04.2014 - 11.2022

CERTIFICATION - MEDICAL ASSISTANT

TESST COLLEGE OF TECHNOLOGY

General Studies

EDMONDSON HIGH SCHOOL
GLENDORA LEE-ROBINSON