Summary
Work History
Education
Skills
Languages
Timeline
Generic

Josephine Ochoa

Brighton,CO

Summary

At Platte Valley Hospital, I excelled as a Patient Access Associate, where my strong empathy and expertise in HIPAA compliance significantly enhanced patient experience. I streamlined claims processing, achieving a notable reduction in registration errors. My proactive communication fostered robust relationships with insurance providers, ensuring efficient service reimbursement.

Work History

Patient Access Associate

Platte Valley Hospital
  • Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
  • Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
  • Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
  • Developed strong relationships with insurance providers, streamlining claim submissions and ensuring timely reimbursement for services provided.

Education

West High Schoo
Denver, CO
05.1968

Skills

  • Strong empathy
  • HIPAA compliance
  • Patient confidentiality
  • Claims processing

Languages

Spanish
Elementary

Timeline

Patient Access Associate

Platte Valley Hospital

West High Schoo
Josephine Ochoa