Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

GLENESA ROBINSON

South Yarmouth,MA

Summary

Dynamic retail professional with experience at Marshalls Department Store, excelling in customer service and point-of-sale operations. Proven ability to enhance shopping experiences through effective teamwork and problem-solving. Committed to maintaining cleanliness and safety standards while achieving sales goals, fostering a welcoming environment for all customers.

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate

Marshalls Department Store
South Dennis, MA
05.2025 - Current
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Maintained organized displays and restocked merchandise to ensure availability of products.
  • Operated point-of-sale system efficiently for accurate transactions and customer service support.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Engaged with customers to build rapport, fostering a welcoming and friendly environment.
  • Participated in training sessions to learn about products, sales techniques, and store policies.
  • Monitored store cleanliness and safety standards to promote a positive shopping atmosphere.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Landscape Worker

Mcdonald's Landscaping
South Yarmouth, MA
04.2025 - 06.2025
  • Assisted in planting and maintaining various landscape features to enhance aesthetic appeal.
  • Maintained cleanliness of work areas, promoting a safe and organized environment.
  • Learned to identify plant species for appropriate care and maintenance techniques.
  • Collaborated with team members to execute landscaping projects efficiently and effectively.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Education

GED -

Port Antonio High School
Port Antonio. Portland Jamaica
06-2012

Skills

  • Customer assistance
  • Point-of-sale operation
  • Sales collaboration
  • Store organization
  • Safety compliance
  • Training participation
  • Cleanliness standards
  • Customer engagement
  • Transaction accuracy
  • Customer service
  • Teamwork
  • Problem-solving

Accomplishments

  • Achieved Store REACH cards by completing Training and Job with accuracy and efficiency.

Certification

  • Certified Nursing Assistant (CNA) - August 2025

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Retail Sales Associate

Marshalls Department Store
05.2025 - Current

Landscape Worker

Mcdonald's Landscaping
04.2025 - 06.2025

GED -

Port Antonio High School
GLENESA ROBINSON