GLENN BOWERMAN

EUGENE HOTEL

03.2012 - 05.2024

Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Handled cash transactions and maintained sales and payments records accurately.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained confidentiality of information regarding clients and company.
Maintained visitor log for entering and leaving facility for security purposes.