Glenn Herring
Durham,NC
Summary
Efficient server and cashier with expertise in high-volume settings. Demonstrated ability in customer service and cash handling, contributing to operational excellence and customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server
Red Robin
Durham, North Carolina
12.2025 - Current
- Efficiently provided service to guests in a high-volume casual dining environment.
- Processed customer orders using point-of-sale systems, ensuring accuracy and timeliness.
- Promptly delivered food and beverages, maintaining customer satisfaction and addressing inquiries.
- Maintained clean, organized dining areas and service stations for seamless operations.
- Managed cash transactions accurately, adhering to company procedures.
- Communicated effectively with kitchen staff regarding allergies or special requests.
- Promoted menu specials and desserts to boost sales and profit margins.
- Ensured compliance with alcohol consumption laws by verifying customer identification.
Cashier
McDonald's
Durham, North Carolina
11.2025 - 01.2026
- Processed customer transactions efficiently at fast-paced service counter.
- Maintained cleanliness and organization of checkout areas throughout shifts.
- Assisted customers with menu selections and addressed inquiries promptly.
- Handled cash register operations accurately during peak hours.
- Collaborated with team members to ensure smooth service flow.
- Trained new cashiers on procedures and customer service standards.
- Monitored inventory levels and restocked supplies as necessary during shifts.
- Adhered to food safety protocols while managing products and equipment.
Material Handler
Prologistix Staffing
Louisville, Kentucky
03.2017 - 03.2018
- Operated material handling equipment, including forklifts and pallet jacks, to transport products safely and efficiently.
- Loaded and unloaded goods from trucks and pallets for optimal storage solutions.
- Maintained organized warehouse environment to enhance overall workflow efficiency.
- Assisted in inventory management by tracking product locations and quantities.
- Collaborated with team members to ensure timely fulfillment of orders.
- Conducted routine inspections of equipment, ensuring proper functioning and compliance with safety protocols.
- Reported malfunctions or damages of material handling equipment to supervisors promptly.
- Adhered to company policies regarding protective gear usage during operations.
Ride Operator
Powers Great American Midways
Corfu, New York
03.2008 - 06.2009
- Ensured safe operation of amusement rides, adhering to strict safety protocols.
- Conducted daily safety checks and maintenance on ride equipment to prevent malfunctions.
- Trained new staff on ride operations, emphasizing safety mechanisms and customer service standards.
- Monitored queue lines, managing guest flow and maintaining satisfaction during high-demand periods.
- Operated control panels for attraction systems, monitoring performance and ensuring compliance.
- Resolved guest concerns promptly, enhancing overall experience at the park.
- Enforced age and height restrictions for attractions, ensuring compliance with safety regulations.
- Maintained cleanliness around rides, promoting a pleasant environment for all guests.
Education
GED -
Davidson County Community College
Lexington, NC04-2008
Skills
- Customer service excellence
- Point-of-sale operations
- Cash handling expertise
- Menu knowledge
- Food safety compliance
- Inventory management
Languages
English
Native/ Bilingual
Certification
Drivers License
Timeline
Server
Red Robin
12.2025 - Current
Cashier
McDonald's
11.2025 - 01.2026
Material Handler
Prologistix Staffing
03.2017 - 03.2018
Ride Operator
Powers Great American Midways
03.2008 - 06.2009
GED -
Davidson County Community College