Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Glenn Jackson

Baton Rouge,LA

Summary

I am and upbeat person with high-level emotional intelligence and proven background of leadership. Accustomed to managing everyday operations and coordinating employee schedules to meet demand. Reliable and energetic professional with exceptional communication skills, also dependable and seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

6
6
years of professional experience
1
1
Certification

Work History

First Assistant Store Manager

McDonald's
03.2020 - Current
  • Maintained customer satisfaction with professional management.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Collaborated with Store Manager to develop targeted sales initiatives to increase revenue growth.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.

Shift Lead

Walgreens
03.2018 - 01.2020
  • Executed cash management duties with POS and shift reports
  • Met shift coverage demands with well-organized schedules and assignment lists
  • Delegated tasks to encourage teamwork during shifts and comply with company standards
  • Assisted front-line personnel with delivering timely service to customers by expertly managing support needs.

Education

Buisness Administation -

Southern University
Baton Rouge, LA
12.2024

Skills

  • Time management

  • POS systems operations

  • Leadership

  • Store operations

  • Policy Enforcement

  • Employee Scheduling

  • Problem-Solving

  • Customer Service and Engagement

Certification

  • Certified First Assistant, McDonald's - 2021
  • Microsoft Office Certified - 2020
  • ServSafe Manager - 2021

Timeline

First Assistant Store Manager

McDonald's
03.2020 - Current

Shift Lead

Walgreens
03.2018 - 01.2020

Buisness Administation -

Southern University

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Glenn Jackson