Industrial flooring Sale Manager / Sales professional with a proven track record of exceeding sales targets, building strong customer relationships, and leading high-performing teams. I am looking for a new challenge in a dynamic and innovative company that values excellence and customer satisfaction.
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Experienced in Epoxy / Urethane Sales, Sale Management, Installation, Training and Product Knowledge. Customer-focused Sales Professional with
Overview
23
23
years of professional experience
Work History
Sales Professional
Black Bear Coatings / E.P. Floors Corporation
New England Territory, Massachusetts
04.2010 - Current
Experienced result-oriented Sales Manager and Sales Professional
Proven track record of exceeding sales targets, building strong customer relationships, Estimate cost for projects, negotiated pricing and payments
Manage and coach Sales representatives.
Analyze and Implement procedures and policies, bring sales to the next level
Ability to sell and consult customer on high quality industrial flooring installations
Proficient in using CRM software, Xactimate Estimating, Microsoft Office, Google, and social media platforms to manage sales pipeline
Skilled in negotiating contracts, resolving customer issues, and providing after-sales support
Customer service at highest standards
Implement Safety procedures for Company from warehouse, vehicle travel, site safety and injury reporting
Organized warehouse for efficient loadout, recurring inventory of materials, equipment and equipment maintenance program
Manage shop employees and sales representatives for maximum performance and results
Created procedures manual for installation from site safety, mixing station setup procedures, Epoxy and urethane installation requirements and procedures
Traveled the country providing Foemen and crews training for quality installation
Sales Manager /Territory Sales Manager
Tradesmen International
Hartford, CT
05.2008 - 05.2010
Developed and implemented sales plans to achieve regional goals.
Created and managed relationships with key customers in the region.
Analyzed customer feedback to identify potential opportunities for increasing sales.
Conducted market research to identify new business opportunities within the territory.
Hire and Coached Sales and supported 8 Sales Professionals to maximize their potential.
Participated in extensive Management training provide semi-annually by company.
Owner
Robert Glenn Homebuilders, LLC
Wilbraham, MA
01.2001 - 01.2010
Responsible for all aspects in the new home construction business; including Land development, sub-division, and approval for construction
Hired sub-contractors, oversaw the quality of workmanship from start to certificate of occupancy
Market and Sale of homes
Worked with customers to expand the business and build their dream.
Education
Bachelor of Arts -
Western New England University
Springfield, MA
Skills
Traveled The Country Providing Management , Training and Supervision for the installs in the industrial Flooring industry
Prep and Installation's of Industrial and Commerical floors from 100 sf to 100,000 sf
Sales: Ability to estimate, plan, develop and implement strategies to expand business Understand the importance of customer service and the ability to develop long lasting relationships Ability to negotiate contracts and pricing Proficient in the use of Customer Relations Management tools such as Salesforce and ACT Ability to adapt to any CRM use in the market Possess excellent people management skills
CAD
Kofax power /Adobe
MS Word
Outlook
Excel
Salesforce
ACT
Google
Estimating Software Xactimate
OSHA 30 certified
Licensed Massachusetts Construction Supervisor Unrestricted, CS-096
Timeline
Sales Professional
Black Bear Coatings / E.P. Floors Corporation
04.2010 - Current
Sales Manager /Territory Sales Manager
Tradesmen International
05.2008 - 05.2010
Owner
Robert Glenn Homebuilders, LLC
01.2001 - 01.2010
Bachelor of Arts -
Western New England University
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