Glenn Martin RYAN RHOADES IV
Gulf Shores
Summary
Results-driven Business Manager with a proven track record of revenue growth and systems implementation in large scale operations. Skilled in strategic planning and execution of high standards of quality for any type of operation. Experienced in managing forecasts, budgeting, cost controls, and P&L efficiency. A self-starting problem-solver who excels in growing a team through firm but fair leadership.
Overview
27
27
years of professional experience
3
3
Certifications
Work History
Owner/Operator
Honey-Do Hub/ D-Town Construction & Remodel
Gulf Shores
11.2024 - Current
- Joined existing remodel company as a partner to grow and expand to multiple outlets/ businesses.
- Started 24/7/365 emergency service operation for rental properties, seamless gutter business, industrial decor sub contracting to national chain stores.
- Grew revenue 220% in first year while supporting logistically.
- Implemented operational systems and administrative protocols to organize for ease of transition to prodecessor.
Director of Operations/Managing Partner
Cactus Cantina Mexican Grill
Gulf Shores
01.2015 - 11.2024
- Grew brand from inception to seven locations, managed annual revenue of $19M with positive net income every year.
- Planned and monitored day-to-day operations, sales, and expenses, to facilitate expected progress in growth plan.
- Managed the development of staff by providing guidance, feedback and support to management and leadership.
- Continually found new streams of revenue and directives to increase per person average spend.
- Collaborated with team members on projects, delegated tasks as necessary, and managed expectations through clear concise objectives.
General Manager
House of Blues
Houston, Dallas, New Orleans
04.2009 - 06.2012
- Oversaw all aspects of live entertainment, dining, retail, and private club from opening a new location to taking over existing operations to improve and grow sales,
- Worked with talent buyer to fill empty space on calendar with other events, promotions, and tribute acts.
- Grew sales through sponsorships, private events, catering, and marketing other revenue centers.
- Worked with leadership on product offerings to increase ancillary spend, led all locations in per person revenue.
General Manager
Ralph Brennan Restaurant Group
New Orleans, Anaheim
09.1998 - 03.2009
- Worked all hourly service positions before entering management training, trained all new incoming staff.
- Opened Downtown Disney District location in California and built a positive working relationship with city/ resort leaders.
- Increased check average, customer counts, review scores, and overall productivity of operation.
- Became a leader in the area for running a pristine operation that had minimal turnover.
Education
Bachelor of Science (B.S.) - Hotel, Restaurant, Tourism
University of New Orleans
New Orleans, LA05.2002
Associate in Applied Science (A.A.S.) - Hospitality Management
Faulkner State Community College
Gulf Shores, AL11.1999
Skills
- Strategic planning and execution
- Training & Professional Development
- Problem-solving/ Guest Satisfaction
- Process improvement
- Financial controls implementation
- Forecasting & Cost controls
- Operational efficiency
- Performance analysis
- Technology Focused
Certification
ServeSafe Food Safety Instructor
Timeline
Owner/Operator
Honey-Do Hub/ D-Town Construction & Remodel
11.2024 - Current
Director of Operations/Managing Partner
Cactus Cantina Mexican Grill
01.2015 - 11.2024
General Manager
House of Blues
04.2009 - 06.2012
General Manager
Ralph Brennan Restaurant Group
09.1998 - 03.2009
Bachelor of Science (B.S.) - Hotel, Restaurant, Tourism
University of New Orleans
Associate in Applied Science (A.A.S.) - Hospitality Management
Faulkner State Community College