Glinda Cho
White Plains,New York
Summary
Dedicated management professional leveraging 5+ years of retail and business management experience, leading high-performing teams in diverse and dynamic environments. Adept in developing and implementing retail strategies to deliver world-class client experiences. Proven ability to identify and resolve complex challenges, streamline processes, and exceed organizational goals.
Overview
5
5
years of professional experience
Work History
INTERIM STORE DIRECTOR | ROLEX LIAISON
Tourneau | BUCHERER
02.2023 - Current
- Lead store operations, employing best practices of managing people and process
- Maximize retail opportunities by coordinating Sales team and strategies, bridging inter-departmental support, identifying areas for growth and implementing data-driven business initiatives
- Create the Rolex experience and in-store atmosphere, while managing communications with Rolex teams, directing initiative roll-outs, and guiding Sales Professionals to realize an outstanding Rolex client journey.
ASSISTANT STORE DIRECTOR
Saks Off Fifth
05.2022 - 01.2023
- Efficiently manage all store operations and personnel with 17+ report staff, while leading sales initiatives to positively impact bottom-line
- Manage all business reporting, goal-setting, and daily and monthly sales analysis, maintaining clear communication with regional and corporate leadership.
EXECUTIVE TEAM LEADER
Target
01.2020 - 01.2022
- Lead retail team of 16+ reports, managing staff development initiatives, performance improvements and individual talent reviews
- Monitor daily business activity, communicating with team members on daily, weekly and monthly sales goals and coordinating with executive departments to ensure inventory and logistics continuity
- Lead store-in-store Special Projects for a strategic brand partner, earning an Executive Award for Accountability.
Education
Veterinary Medicine (Pre-Veterinarian) -
University of Eastern Philippines
Science, Information & Technology -
STI College
Skills
- Retail Strategy
- Client Experience
- Team Building
- Strategic thinking
- Sales Leadership
- Vendor relationship development
- Marketing
- Business Development
- Strategic Planning
- Retail Management
- Leadership Development
- Goals and performance
Personal Information
Title: luxury retail | business management
Timeline
INTERIM STORE DIRECTOR | ROLEX LIAISON
Tourneau | BUCHERER
02.2023 - Current
ASSISTANT STORE DIRECTOR
Saks Off Fifth
05.2022 - 01.2023
EXECUTIVE TEAM LEADER
Target
01.2020 - 01.2022
Veterinary Medicine (Pre-Veterinarian) -
University of Eastern Philippines
Science, Information & Technology -
STI College
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