Dedicated employee with proven expertise in managing administrative tasks, coordinating schedules, and optimizing office operations. Detail-oriented, organized, and adept at fostering a productive work environment. Ready to contribute to success.
Overview
11
11
years of professional experience
Work History
Receptionist
Topa Mountain Animal Hospital
2024.04 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Confirmed appointments, communicated with clients, and updated client records.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Office Manager
Santa Paula Animal Rescue Center
2021.01 - 2024.03
Successfully orchestrated and optimized daily operations, seamlessly handling a spectrum of administrative tasks
Coordinated volunteer activities, ensuring a harmonious workflow that significantly contributed to the efficiency of the shelter.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Organized adoption events, showcasing my commitment to finding loving homes for animals under our care
Meticulous record-keeping skills ensured accurate and up-to-date documentation
Fostered a collaborative environment by working closely with the dedicated shelter staff
Together, we focused on enhancing animal welfare standards, reflecting my passion for the well-being of the animals.
Excelled in facilitating effective communication with the public, further strengthening the shelter's community engagement.
Quality Systems Coordinator
Neurovision Medical Supply
2018.01 - 2021.01
Managed the supplier management process
Enhanced the efficiency of quality systems by implementing standardized processes and documentation procedures.
Reduced non-conformance issues by closely monitoring key performance indicators and addressing areas of concern.
Conducted regular internal and external audits to ensure compliance with ISO 9001 and other quality standards
Lead and documented Corrective/Preventive Action activities, Supplier Corrective Action Requests, and Return Merchandise Authorizations
Assisted in establishing and maintaining an effective and efficient records management system.
Quality Administrator
Golden State Medical Supply
2013.01 - 2018.01
Data entry: product batch records
Maintained accurate records with the internal database; Deviations, Change Control, and Corrective and Preventative Actions
Improved product quality by implementing rigorous inspection and testing procedures.
Streamlined documentation processes for increased efficiency in the quality department.
Reviewed Master Batch Record for accuracy before the product was repackaged
Checks, verifies, corrects, and approves components and quantities released for production
Conducted line verifications, product in-process inspections, and final quality inspections for finished product release
Skills
Customer Service
Team Leadership
Time Management
Multi-tasking
Adaptability
Communication
References
Jessica Araujo-Bumann (805)233-5150
Richard McElroy (805) 539-7960
Sergio Garcia, (310)770-9423
Stanley Gonzales, (805)794-5880
Timeline
Receptionist
Topa Mountain Animal Hospital
2024.04 - Current
Office Manager
Santa Paula Animal Rescue Center
2021.01 - 2024.03
Quality Systems Coordinator
Neurovision Medical Supply
2018.01 - 2021.01
Quality Administrator
Golden State Medical Supply
2013.01 - 2018.01
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