Gloria Ballinas
Staten Island,NY
Summary
Dynamic and dedicated professional with extensive experience at Cinco De Mayo Mexican Restaurant, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Skilled in point-of-sale systems, consistently ensuring accurate transactions and boosting sales through product upselling.
Overview
2
2
years of professional experience
Work History
Cashier
Cinco De Mayo Mexican Restaurant
New York, NY
01.2023 - Current
- Stocked service areas with supplies during slow periods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
- Worked effectively in team environments to make the workplace more productive.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
Marketing
College of Staten Island
Staten Island, NY06-2028
High School Diploma -
Port Richmond High School
Staten Island, NY06-2024
Skills
- Customer service
- Team collaboration
- Problem solving
- Product restocking
- Customer satisfaction
- Product upselling
- Trained in Point-of-sale systems
Timeline
Cashier
Cinco De Mayo Mexican Restaurant
01.2023 - Current
Marketing
College of Staten Island
High School Diploma -
Port Richmond High School
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