Gloria Buford
Memphis
Summary
Experienced Phlebotomy and ECG Technician skilled in precise blood collection, specimen handling, and patient care. Adept at maintaining high standards of quality assurance and infection control. Known for excellent patient communication and minimizing discomfort during procedures. Proficient in medical record verification and supporting clinical teams to ensure accurate diagnostic results.
Overview
19
19
years of professional experience
Work History
Donor Processor/Phlebotomist/Laboratory Technician
Grifols Bio Supplies
Memphis
11.2019 - Current
- Processed donor blood samples with precision and adherence to Grifols Bio Supply quality standards, ensuring accurate labeling and documentation.
- Processed and managed donor blood samples with strict adherence to medical safety and quality standards, ensuring accurate labeling and documentation.
- Coordinated with medical staff to verify donor eligibility and maintain compliance with regulatory requirements in a high-volume blood bank environment.
- Maintained meticulous records of donor information and blood inventory, supporting traceability and audit readiness in medical settings.
- Processed donor biospecimens according to established safety protocols and guidelines.
- Utilized laboratory software for tracking sample data and managing donor information.
Phlebotomy /ECG Technician Extern
Memphis Vascular Cardiology
Memphis
08.2019 - 09.2019
- Maintained strict adherence to infection control protocols and safety standards to protect patients and healthcare staff during all procedures.
- Performed venipuncture and capillary punctures with precision, ensuring patient comfort and accurate specimen collection in a fast-paced medical environment.
- Assisted in conducting electrocardiograms (ECGs) by preparing patients and operating ECG machines, contributing to timely cardiac assessment.
- Collaborated with nursing and laboratory teams to streamline specimen processing and improve workflow efficiency in clinical settings.
- Demonstrated strong patient communication skills by explaining procedures clearly and addressing patient concerns to reduce anxiety.
Person Care Assistant
Ave Maria Assisted Living
Memphis
08.2016 - 01.2018
- Provided compassionate personal care and support to elderly and disabled patients in a medical setting, ensuring their comfort and dignity.
- Assisted patients with daily living activities including bathing, dressing, and mobility to promote independence and well-being.
- Maintained accurate records of patient care, reporting any changes in condition to nursing staff promptly.
- Demonstrated strong communication skills to effectively interact with patients, families, and medical team members.
- Collaborated with healthcare professionals to implement individualized care plans and monitor patient progress.
Medical Assistant
Brookdale Assisted Living
Memphis
06.2014 - 02.2016
- Administered medications and immunizations with patient comfort.
- Collected blood and specimens following strict handling protocols.
- Supported clinical staff ensuring accurate patient care delivery.
- Skilled in patient intake, vital signs monitoring, and medical record management to ensure seamless clinical operations.
- Experienced in coordinating patient appointments, managing medical supplies, and facilitating communication between patients and providers.
- Committed to delivering compassionate patient care and improving overall clinic efficiency through effective multitasking.
Administrative Assistant
Guardian Community Living
Memphis
03.2007 - 05.2012
- Organized meetings and managed appointment schedules efficiently.
- Maintained and updated comprehensive contact lists accurately.
- Produced and distributed correspondence and official documents.
- Supported office operations ensuring smooth administrative flow.
Education
Phlebotomy & ECG Technician -
American National University
Memphis, TN, USA01.2026
Skills
- Venipuncture
- Blood Specimen Collection
- Blood Specimen Handling
- Patient Care
- Communication
- Medical Record Verification
- Infection Control Procedures
- Quality Assurance in Clinical Settings
- Knowledgeable in Computers
- Skilled receptionist
- Attention to detail
- Multitasking Abilities
- Organizational skills
Timeline
Donor Processor/Phlebotomist/Laboratory Technician
Grifols Bio Supplies
11.2019 - Current
Phlebotomy /ECG Technician Extern
Memphis Vascular Cardiology
08.2019 - 09.2019
Person Care Assistant
Ave Maria Assisted Living
08.2016 - 01.2018
Medical Assistant
Brookdale Assisted Living
06.2014 - 02.2016
Administrative Assistant
Guardian Community Living
03.2007 - 05.2012
Phlebotomy & ECG Technician -
American National University