Gloria Cabrera
Lansing,IL
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks, Barista
Lansing, IL
10.2022 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Barista
Starbucks
Bolingbrook, IL
06.2012 - 10.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Education
Massage Therapist Certification - Massage Therapy
Chicago School of Massage Therapy
Chicago, IL08-1993
Math And English
City Colleges of Chicago-Richard J Daley College
Chicago, ILSkills
- Espresso machine operation
- Beverage Preparation
- Up-selling
- Table Bussing
- Ordering Procedures
- Exceptional customer service
- Cash Handling
- Food Preparation
- Menu Memorization
- Food Running
- Coffee expertise
- Opening and closing duties
- Sales expertise
- Safe Food Handling Practices
- Team Player
- Cash Register Operation
- Product displays
- Active listener
- Positive and professional
- Performance Improvement
- Professional Demeanor
- Speedy and efficient
- Solid problem solver
- Friendly and outgoing
- Excellent math skills
- Order Taking
Timeline
Barista
Starbucks, Barista
10.2022 - Current
Barista
Starbucks
06.2012 - 10.2022
Massage Therapist Certification - Massage Therapy
Chicago School of Massage Therapy
Math And English
City Colleges of Chicago-Richard J Daley College
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