Gloria Camacho
Idaho Falls ,ID
Summary
Dynamic professional with extensive experience in quality control and housekeeping management at IHG Hotels & Resorts. Proven ability in workload prioritization and employee relations, enhancing operational efficiency and guest satisfaction. Skilled in training staff and implementing safety protocols, ensuring compliance and high standards in service delivery.
Experienced with managing and organizing assessment materials. Utilizes data entry and record management skills to maintain accurate records. Track record of collaborating effectively within teams to support assessment processes.
Personable and organized with strong communication skills and proactive attitude. Familiar with office software and data entry. Capable of supporting office operations efficiently and effectively.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Assistant Manager of Housekeeping
IHG Hotels & Resorts
Idaho Falls
04.2025 - 09.2026
- Assisted in managing daily housekeeping operations to ensure high standards of cleanliness and guest satisfaction.
- Coordinated staff schedules to optimize workflow and maintain adequate coverage during peak periods.
- Trained new housekeeping staff on company protocols and best practices for efficiency and safety compliance.
- Inspected guest rooms and public areas regularly to ensure adherence to IHG quality standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Ordered, maintained and distributed supplies and inventory.
Packing Supervisor
Melaleuca
Shelly ID
06.2023 - 10.2024
- Conducted quality control inspections to maintain product standards and minimize errors.
Shipping and Receiving Clerk
Gold Emble
Shelly ID
07.2021 - 09.2022
- Coordinated inbound and outbound shipments to ensure timely delivery and accuracy.
- Processed shipping documentation to maintain compliance with company policies.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Updated inventory management software, enabling more accurate tracking of stock levels and movements.
- Used hand-held scanner to enter data product information.
- Used computers to enter data, track shipments and maintain records of products.
- Used Software to enter data into project database and provided regular updates.
QC Inspector Coordinator
Golden Valley Natural
Shelly ID
07.2015 - 07.2021
- Coordinated quality control inspections to ensure compliance with industry standards and regulations.
- Developed and implemented inspection protocols to enhance product reliability and consistency.
- Trained and mentored junior QC inspectors on best practices and quality assurance procedures.
- Analyzed inspection data to identify trends and recommend process improvements for operational efficiency.
- Collaborated with production teams to resolve quality issues, fostering a culture of continuous improvement.
- Managed documentation of inspection results, ensuring accurate records for regulatory compliance audits.
- Managed documentation related to quality control processes, ensuring accurate record-keeping for traceability purposes.
- Recorded, analyzed, and distributed statistical information.
- Determined quality department standards, practices, and procedures.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Specified quality requirements of raw materials with suppliers.
Education
High School Diploma -
Skyline High School
Idaho Falls, ID06.2015
Skills
- Workload prioritization
- Health and safety
- Supervisory skills
- Employee relations
- Scheduling coordination
- Customer service
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Assistant Manager of Housekeeping
IHG Hotels & Resorts
04.2025 - 09.2026
Packing Supervisor
Melaleuca
06.2023 - 10.2024
Shipping and Receiving Clerk
Gold Emble
07.2021 - 09.2022
QC Inspector Coordinator
Golden Valley Natural
07.2015 - 07.2021
High School Diploma -
Skyline High School