Gloria Chine
McKinney,TX
Summary
Dynamic and dedicated professional with extensive experience as a Detention Officer at Collin County Sheriff's Office. Skilled in crisis intervention and behavioral observation, I effectively enhanced facility safety and trained new staff. Committed to maintaining compliance and fostering a secure environment, I excel in emergency response and de-escalation techniques.
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Law enforcement professional prepared for rigors of maintaining security and order in challenging environments. Possesses valuable experience in conflict resolution and maintaining facility safety. Known for strong team collaboration and adaptability to changing circumstances. Skilled in communication and de-escalation techniques, highly dependable and trustworthy.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Detention Officer
Collin County Sheriff's Office
01.2024 - Current
- Monitored inmate behavior to ensure compliance with regulations and facility policies.
- Conducted regular security checks and inspections to maintain safety standards.
- Managed intake procedures, including processing new detainees and documenting relevant information.
- Assisted in emergency response situations, applying crisis intervention techniques effectively.
- Collaborated with law enforcement agencies to coordinate transport of detainees as needed.
- Maintained accurate records of daily activities, incidents, and inmate interactions for reporting purposes.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Trained new officers on facility protocols and safety measures to enhance team effectiveness.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Office Manager
Revival Home Health Care
04.2021 - 01.2024
- Managed office operations, ensuring compliance with health care regulations and policies.
- Coordinated scheduling for team members and patient appointments to optimize workflow efficiency.
- Oversaw inventory management, tracking supplies to maintain adequate stock levels for daily operations.
- Implemented process improvements that enhanced communication between staff and patients.
- Led regular team meetings to discuss operational challenges and strategize solutions for improved service delivery.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Trained new administrative staff on systems and procedures, fostering a collaborative work environment.
Medication Aide
Stonefield Assisted Living and Memory Care
04.2019 - 02.2021
- Administered medications accurately to residents, ensuring adherence to prescribed schedules.
- Monitored residents' health conditions, documenting changes and reporting concerns to nursing staff.
- Assisted in development of individualized care plans, collaborating with multidisciplinary teams for optimal outcomes.
- Trained new medication aides on protocols, enhancing team efficiency and compliance with safety standards.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Caregiver
Stonefield Assisted Living and Memory Care
01.2015 - 04.2019
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted with medication administration, adhering to established protocols for accuracy and compliance.
- Developed individualized care plans in collaboration with healthcare professionals, enhancing resident well-being.
- Monitored residents' physical and emotional health, reporting changes to nursing staff promptly.
- Implemented activity programs that promoted social interaction and engagement among residents.
- Trained and mentored new caregivers on best practices and company policies for quality assurance.
- Maintained cleanliness and organization of living spaces, contributing to a welcoming environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
No Degree -
Dallas College
Dallas, Texas, TXSkills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- De-escalation techniques
- Security procedures
- Crisis intervention
- Mental alertness
- Inmate rights
Timeline
Detention Officer
Collin County Sheriff's Office
01.2024 - Current
Office Manager
Revival Home Health Care
04.2021 - 01.2024
Medication Aide
Stonefield Assisted Living and Memory Care
04.2019 - 02.2021
Caregiver
Stonefield Assisted Living and Memory Care
01.2015 - 04.2019
No Degree -
Dallas College