Dynamic Lead Master at Master Choi's Olympic Taekwondo, skilled in instructional design and customer relationship management. Successfully organized tournaments and developed tailored lesson plans, enhancing student engagement and safety compliance. Proven ability to train and mentor staff, fostering a collaborative environment that prioritizes effective communication and conflict resolution.
Overview
5
5
years of professional experience
Work History
Lead Master
Master Choi's Olympic Taekwondo
Cary, NC
12.2020 - 08.2025
Coordinated equipment loading and unloading for martial arts training sessions.
Ensured proper inventory management of training gear and supplies.
Collaborated with instructors to assess equipment needs for classes.
Instructed students in Taekwondo techniques and forms during structured classes.
Developed lesson plans tailored to various skill levels and age groups.
Organized and led martial arts tournaments, ensuring smooth operations and safety.
Collaborated with parents to discuss student progress and address concerns effectively.
Trained assistant instructors in class management techniques and instructional strategies.
Handled customer inquiries and resolved issues to maintain high service standards.
Participated in promotional activities to effectively showcase new products and sales events.
Assisted customers with finding the right product for their needs.
Assisted customers with product selections and provided personalized recommendations.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
High School Diploma -
Panther Creek High School
Cary, NC
06-2024
Sport Management
North Carolina State University
Raleigh, NC
Skills
Customer relationship management
Safety compliance
Equipment handling
Conflict resolution
Team collaboration
Effective communication
Instructional design
Adaptable Decision-making
Physical fitness
Time management
Detail-oriented
Multitasking capacity
Affiliations
Corepower Yoga
Taekwondo
Accomplishments
President's Volunteer Service Award
Ranked 1st in my freshman class at NCSU with a 4.0 GPA and made the Dean's List
Captain of Panther Creek High School Women's Golf Team