Greg Buchs
Sheffield Lake
Summary
To bring energy and a positive attitude as a valuable member of a leadership team that is dedicated to providing the best possible customer service and fitting/ club purchase experience to its members/clients while leading others to do the same.
Professional studio management expert with proven track record of streamlining studio processes and enhancing productivity. Consistently driven by results-oriented approach and commitment to maintaining high standards. Valued for exceptional team collaboration and adaptability to dynamic fitting needs, with strong skills in customer management.
Overview
16
16
years of professional experience
Work History
Studio Manager/ Master fitter/ Master builder
Club Champion
05.2020 - Current
- Oversee daily studio operations, ensuring high-quality service and client satisfaction.
- Establish a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinate daily studio operations, including scheduling, staff management and customer service.
- Pleasantly greet customers and asked open-ended questions to better determine needs.
- Expand the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Optimize studio layout for better workflow, resulting in increased productivity.
- Foster culture of continuous improvement, encouraging staff to pursue professional development opportunities.
Owner/Personal Trainer
Physique22
09.2009 - Current
- Inspiring and motivating as a Personal Trainer selling PT contracts, providing and implementing exercise programs, instructing Boot Camp classes, and providing nutrition coaching to my clients.
Sales Associate
Golf Galaxy
04.2012 - 03.2020
- Responsibilities include but are not limited to selling all golf retail merchandise including men’s, women’s, and youth apparel. Fitting clubs, special orders, store transfers, club repair, and customer POS.
Education
CCU -
05.2020
Certified Club fitter - Ping, Taylor Made, Titleist, Mizuno, Callaway, etc
04.2012
Certification - Certified Fitness Trainer Program
International Sports Sciences Association (ISSA)
Carpinteria, CA09.2009
Diploma - Certified Personal Fitness Trainer & Nutritional Specialist Program
U.S. Career Institute
Fort Collins, CO04.2009
No Degree - Fitting And Building
CCU
Willowbrook, IL05-2020
Skills
- Client rapport
- Personnel oversight
- Scheduling coordination
- Client experience management
- Studio management
- Computer skills
- Brand management
- Team leadership
- Problem resolution
- Training and development
- Professional and courteous
- Customer relationship management
- Customer service
Timeline
Studio Manager/ Master fitter/ Master builder
Club Champion
05.2020 - Current
Sales Associate
Golf Galaxy
04.2012 - 03.2020
Owner/Personal Trainer
Physique22
09.2009 - Current
Certified Club fitter - Ping, Taylor Made, Titleist, Mizuno, Callaway, etc
Certification - Certified Fitness Trainer Program
International Sports Sciences Association (ISSA)
Diploma - Certified Personal Fitness Trainer & Nutritional Specialist Program
U.S. Career Institute
CCU -
No Degree - Fitting And Building
CCU
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