Gloria Djongakoy
Washington,DC
Summary
Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.
Overview
6
6
years of professional experience
Work History
Area Manager
Amazon
Seattle, WA
03.2023 - 01.2024
- Coach, manage, and develop a team of 50-100 Amazon associates
- Communicate policies to your team and act as the primary information source for the team - maintaining compliance, consistency, and taking corrective action when needed
- Create, manage, and support recognition programs
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
- Ensure procedures are followed for building security and product loss prevention
- Partner with the management team to establish and maintain quality control standards
- Develop performance goals and targets to achieve customer demand and ensure accuracy and quality.
Human Resources Intern
Super Purposes
Seattle, WA
01.2023 - 07.2023
- Conduct the first interview and schedule the second interview with department Senior
- Seek out and recommend creative new ways of sourcing talent
- Source and recruit candidates using a variety of outlets, such as job postings and social media, while effectively targeting the right candidates for the job
- Review resumes, cover letters, and assess interview performance
- Administer and submit all hiring paperwork for new employees and assist with the orientation process
- Conduct and train new teammates on our on-boarding and recruiting processes
- Create and distribute the company newsletter
- Handle Employment Verification and Letters of Recommendation
- Process departures.
Field Receptionist (contract)
META @ Milestone Tech
Seattle, WA
01.2023 - 06.2023
- Produce documents for correspondence, reports, and memos; knowledge of security protocol, standard operative procedures, and tech
- Daily correspondent for 900 Meta employees, domestic and international visitors, and small to large scale events and meetings
- Launched new standard operative procedures for Global Security at Meta.
- Greeted visitors and provided them with assistance.
- Coordinated company events with venues and advised staff of pertinent details.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Resident Experience Associate
Hello alfred
Seattle, United States
03.2022 - 02.2023
- Responsible for meeting, greeting and directing residents and guests
- Exceptional customer service
- Track packages and dry cleaning items
- Answering calls professionally and assists callers with directions or instructions for the building
- Maintain a clean work space
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages
- Monitor lobby traffic and alert residents to arriving guests and deliveries
- Keeping the communal areas tidy and providing a security presence on-site
- Maintain logbooks for visitors and contractors
- Observe monitors for suspicious activities
- Keep track of keys when needed
- Assist management with request for residents
- Look professional and display a positive attitude.
Child Care Counselor
Bryant Elementary School
Seattle, WA
02.2018 - 08.2019
- Discipline children positively or initiate other measures to control behavior, such as caring for their own clothing and picking up toys and books
- Read to children, and teach them simple painting, drawing, handicrafts, and songs
- Supervise and monitor the safety of children
- Work with counselors to maintain communication with parents and contact parents in emergency situations
- Organize and participate in recreational activities, such as games
- Help children with homework and school work.
Education
Bachelor of Business Administration -
Washington State University
Skills
- Supply Chain Management
- Operations Management
- Staff Training
- Recruitment and Hiring
- Relationship Building and Management
Timeline
Area Manager
Amazon
03.2023 - 01.2024
Human Resources Intern
Super Purposes
01.2023 - 07.2023
Field Receptionist (contract)
META @ Milestone Tech
01.2023 - 06.2023
Resident Experience Associate
Hello alfred
03.2022 - 02.2023
Child Care Counselor
Bryant Elementary School
02.2018 - 08.2019
Bachelor of Business Administration -
Washington State University