gloria hobbs
Louisville
Summary
Dynamic supervisor with a proven track record at UPS, skilled in training and mentoring staff to enhance productivity. Adept at implementing process improvements and ensuring compliance with safety protocols. Recognized for exceptional decision-making and attention to detail, fostering a motivated team environment while achieving operational goals.
Overview
24
24
years of professional experience
Work History
Supervisor
UPS
Louisville, KY
01.2016 - Current
- Supervised daily operations ensuring compliance with safety protocols and efficient workflow.
- Trained new employees on operational procedures and company policies.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Implemented process improvements to streamline package handling and delivery systems.
Van Driver
Tarc 3
Louisville, KY
06.2007 - 09.2015
- Operated van to transport clients safely and efficiently to various locations.
- Ensured compliance with safety regulations and company policies during all driving activities.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Maintained accurate records of trips, including mileage, fuel usage, and passenger counts.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Collaborated with dispatch team to coordinate schedules and respond to changes promptly.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
Cashier
Stop and Shop Supermarket
Louisville, KY
12.2006 - 10.2007
- Processed customer transactions accurately to ensure efficient checkout experience.
- Assisted customers with product inquiries and provided recommendations for enhanced satisfaction.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Handled cash, credit, and gift card transactions with precision to minimize discrepancies.
Housekeeper
Suburban Hospital Healthcare System
Louisville, KY
02.2002 - 09.2006
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Utilized proper cleaning techniques and equipment to ensure safe environments.
- Assisted healthcare staff by providing timely support with room turnovers.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with team members to optimize workflow efficiency in housekeeping tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
No Degree -
Fairdale High School
Louisville, KYSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Staff discipline
- Processes and procedures
Timeline
Supervisor
UPS
01.2016 - Current
Van Driver
Tarc 3
06.2007 - 09.2015
Cashier
Stop and Shop Supermarket
12.2006 - 10.2007
Housekeeper
Suburban Hospital Healthcare System
02.2002 - 09.2006
No Degree -
Fairdale High School