Gloria Huereque
San Diego,California
Summary
Patient-focused Clinical Supervisor with more than 6 years of experience and success in delivering outstanding care to Orthodontic patients. Adept at developing robust programs to educate dental assistants and improve patient outcomes. Excited to leverage background to take next career step with Customs and Border Patrol.
Overview
10
10
years of professional experience
Work History
Clinical Supervisor
Liberty Station Orthodontics
01.2021 - Current
- Managed 100 patients per day.
- Lead and directed team of 7 clinical personnel and support staff.
- Responded to crisis situations with calm and professional approach to optimize support.
- Monitored, analyzed, and corrected staff performance and worked with OSHA officer Regina Aceves to raise standards of practice.
- Assessed patients, determined needs and managed care.
- Facilitate hiring of qualified Liberty Station Orthodontics personnel by interviewing applicants and making recommendations for employment.
- Developed improvement plans to solve problems and improve lagging areas.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all clinical supplies and kept check on inventory levels.
- Established and maintained effective communication with staff, managers and Doctors to promote high quality patient care.
Registered Dental Assistant
Liberty Station Orthodontics
03.2017 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed orthodontic chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Used Dolphin Management to document and maintain patient information and health background.
- Typed patient data into computer system using Dolphin Management while following privacy laws and maintaining high-level accuracy.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
Kitchen Manager
El Gallo De Oro
01.2014 - 08.2016
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Education
No Degree - Dental Assisting Program
Brightwood College
San Diego, Ca08.2016
High School Diploma -
Central Union High School
El Centro, Ca06.2013
Skills
- Resource Monitoring
- Case Management
- Patient Care
- Patient Records Administration
- Direct Patient Care
- Unit Leadership
- Clinical Skills
- Staff Training
- HIPAA
- Managing Patient Cases
- OSHA
Timeline
Clinical Supervisor
Liberty Station Orthodontics
01.2021 - Current
Registered Dental Assistant
Liberty Station Orthodontics
03.2017 - Current
Kitchen Manager
El Gallo De Oro
01.2014 - 08.2016
No Degree - Dental Assisting Program
Brightwood College
High School Diploma -
Central Union High School
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