Gloria Imong
Jacksonville,Florida
Summary
Committed and motivated individual with exceptional customer service training skills, having a strong desire for excellence at any given task. High communication and organizational skills and building a strong relationship with customers that will promote growth at any organization or company.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dillard's Department Store
Jacksonville, Florida
03.2019 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Fulfillment Associate
Amazon
Jacksonville, Florida
07.2021 - 02.2022
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Instructor/ Secretary
Aunty Peggy Elementary School
Cross River, Nigeria
01.2015 - 10.2018
- Maintained a comfortable learning environment
- Imparted the deserved knowledge to children
- Organized and kept minutes at the Parent Teacher Association (PTA).
Instructor
Community High School
Calabar, Cross River, Nigeria
01.2014 - 03.2014
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Used learning assessments to regularly monitor student understanding of class concepts and materials.
Education
No Degree - Customer Service Trainig
Vocation School
Jacksonville, FloridaNigeria Certificate in Education - undefined
Cross River State college of Education, NCE, Francis Meridian High School
2015
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West African Examination Council (WAEC)
2011
Skills
- Management/ organization skills
- Effective in achieving company goals and build rapport with staff
- Proficiency in micro soft office programs such as; word and power point
- Swift learning skills
- Capable to work independently and with a group setting
- Ability to transition rapidly
Timeline
Fulfillment Associate
Amazon
07.2021 - 02.2022
Sales Associate
Dillard's Department Store
03.2019 - Current
Instructor/ Secretary
Aunty Peggy Elementary School
01.2015 - 10.2018
Instructor
Community High School
01.2014 - 03.2014
No Degree - Customer Service Trainig
Vocation School
Nigeria Certificate in Education - undefined
Cross River State college of Education, NCE, Francis Meridian High School
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West African Examination Council (WAEC)