Gloria Lerma
Burleson
Summary
Dedicated Medical Assistant with a proven track record at Texas Health Resources, adept in HIPAA compliance and patient scheduling. Excelled in enhancing patient satisfaction and streamlining healthcare processes through effective team collaboration and healthcare software proficiency. Fluent in Spanish, ensuring comprehensive patient management and care.
Overview
23
23
years of professional experience
Work History
Medical Assistant
Texas Health Resources
02.2011 - Current
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Texas Oncology
10.2001 - 01.2011
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Education
Medical Assistant Certification Course - Medical Assistant School
Bryant Institute
Arlington, Texas05-1996
High School Diploma -
Goree Highschool
Goree, TX05-1978
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient management
- Fluent in Spanish
- Reliable team player
- Healthcare software proficiency
Timeline
Medical Assistant
Texas Health Resources
02.2011 - Current
Medical Assistant
Texas Oncology
10.2001 - 01.2011
Medical Assistant Certification Course - Medical Assistant School
Bryant Institute
High School Diploma -
Goree Highschool
Similar Profiles
Pamela L. RundellPamela L. Rundell
Senior Regulatory Compliance Analyst at Texas Health Resources - Texas Health Physicians GroupSenior Regulatory Compliance Analyst at Texas Health Resources - Texas Health Physicians Group
Jennifer ThomasJennifer Thomas
Charge Registered Nurse Long-Term Acute Care at Texas Health Resources/Texas Specialty HospitalCharge Registered Nurse Long-Term Acute Care at Texas Health Resources/Texas Specialty Hospital
MONICA PARTRIDGEMONICA PARTRIDGE
PHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCESPHARMACEUTICAL DELIVERY DRIVER at TEXAS HEALTHCARE PHARMACY, TEXAS HEALTH RESOURCES
Shalunda ColemanShalunda Coleman
Certified Medical Assistant at Texas health Resources- Fort Worth Executive HealthCertified Medical Assistant at Texas health Resources- Fort Worth Executive Health
Jordan MosleyJordan Mosley
Server at Station 330Server at Station 330