Gloria Martinez
HOUSTON,TEXAS
Summary
Dedicated professional with many years overseeing diversified portfolio of commercial properties. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Overview
17
17
years of professional experience
Work History
Property Manager to Regional Manager
USR Residential/Licloln /Reep Residential
Houston , Texas
2018.07 - Current
- Started with managing a 240-unit property (Conventional) while maintaining occupancy of 97% occupied and 1% delinquent after increasing from mid 80's and 10% delinquent
- Implemented cost-cutting measures, where appropriate, to reduce overhead costs without compromising quality standards.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Property Manager
Catalyst Property Solutions
Houston , Texas
2013.03 - 2018.06
- Direct operations oversight of a portfolio comprising 422 single-family properties in the Greater Houston Area. Managed a conventional multi-family consisting of 307 units, increasing and maintaining occupancy of 97% from 90% and reducing delinquency from 15% to 2% or less.
- Assessed staff members' performance to identify training or staffing needs.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Property Manager
Centra Partners
Houston , Texas
2007.09 - 2012.09
- Managed 346 unit property, took over property when occupancy was in low 60%, delinquency was at 25% plus at month end, within at 6 month period delinquency was under 5% at month end, occupancy was brought up to 85% occupied and 90% leased, and NOI was increase by $30,000 plus.
Education
GED -
Reagan High School, Houston, Tex
Houston, TXGED -
Mansfield Business College
Houston, TXSkills
- Increase Occupancy
- NOI
- Reduce Operating Expenses
- Implement Resident Retention Program
- Preventative Maintenance Program
- Leasing Program
- Alleviate Liability Issues
- Knowledge of Windows
- Word
- Excel
- AMSI
- Yardi
- Resman
- Blue Moon
- Onesite
- Maintenance Scheduling
- Property Management
- Tenant relations
- Skilled multi-tasker
- Multi-family property management
Languages
- English
- Spanish
References
Available Upon Request
Timeline
Property Manager to Regional Manager
USR Residential/Licloln /Reep Residential
2018.07 - Current
Property Manager
Catalyst Property Solutions
2013.03 - 2018.06
Property Manager
Centra Partners
2007.09 - 2012.09
GED -
Reagan High School, Houston, Tex
GED -
Mansfield Business College
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