Gloria Martinez
HOUSTON,TEXAS
Summary
Dedicated professional with many years overseeing diversified portfolio of commercial properties. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Overview
17
17
years of professional experience
Work History
Property Manager to Regional Manager
USR Residential/Licloln /Reep Residential
Houston, Texas
07.2018 - Current
- Started with managing a 240-unit property (Conventional) while maintaining occupancy of 97% occupied and 1% delinquent after increasing from mid 80's and 10% delinquent
- Implemented cost-cutting measures, where appropriate, to reduce overhead costs without compromising quality standards.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Property Manager
Catalyst Property Solutions
Houston, Texas
03.2013 - 06.2018
- Direct operations oversight of a portfolio comprising 422 single-family properties in the Greater Houston Area. Managed a conventional multi-family consisting of 307 units, increasing and maintaining occupancy of 97% from 90% and reducing delinquency from 15% to 2% or less.
- Assessed staff members' performance to identify training or staffing needs.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Property Manager
Centra Partners
Houston, Texas
09.2007 - 09.2012
- Managed 346 unit property, took over property when occupancy was in low 60%, delinquency was at 25% plus at month end, within at 6 month period delinquency was under 5% at month end, occupancy was brought up to 85% occupied and 90% leased, and NOI was increase by $30,000 plus.
Education
GED -
Reagan High School, Houston, Tex
Houston, TXGED -
Mansfield Business College
Houston, TXSkills
- Increase Occupancy
- NOI
- Reduce Operating Expenses
- Implement Resident Retention Program
- Preventative Maintenance Program
- Leasing Program
- Alleviate Liability Issues
- Knowledge of Windows
- Word
- Excel
- AMSI
- Yardi
- Resman
- Blue Moon
- Onesite
- Maintenance Scheduling
- Property Management
- Tenant relations
- Skilled multi-tasker
- Multi-family property management
Languages
- English
- Spanish
References
Available Upon Request
Timeline
Property Manager to Regional Manager
USR Residential/Licloln /Reep Residential
07.2018 - Current
Property Manager
Catalyst Property Solutions
03.2013 - 06.2018
Property Manager
Centra Partners
09.2007 - 09.2012
GED -
Reagan High School, Houston, Tex
GED -
Mansfield Business College
Similar Profiles
Shirylyn CabiyaanShirylyn Cabiyaan
Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)
Mohamed WarsameMohamed Warsame
Direct Support Professional at Howry Residential ServicesDirect Support Professional at Howry Residential Services
Adam ScalisiAdam Scalisi
Restoration Consultant at PCS ResidentialRestoration Consultant at PCS Residential