Gloria Perez
San Antonio,TX
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.
Overview
4
4
years of professional experience
Work History
Residental Inbound Sales
Charter Spectrum
San Antonio, TX
07.2022 - Current
- Coached personnel on follow-up processes, sales, and consultative sales approaches.
- Tracked progress of sales goals and objectives related to telephone sales performance.
- Developed and implemented sales strategies to achieve divisional sales objectives.
- Collaborated with sales team members on strategies for increasing sales volume.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assessed customer product needs and interests in order to best recommend suitable items.
Sales Associate
Express Clothing
San Antonio, TX
11.2020 - 03.2024
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Managed opening and closing procedures of the store, including cash handling.
Sorter Operations Associate
Amazon
San Antonio, TX
01.2022 - 05.2022
- Liaised with warehouse staff regarding stock availability, order status, and delivery schedule changes.
- Managed data entry tasks related to tracking inventory information such as quantity, location.
- Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
Education
Associate of Science - Computer Science
UTSA
1 Utsa Cir Skills
- Inbound Call Management
- Closing sales
- Sales Coaching
- Competitor Analysis
- Quality Control Procedures
- Database entry
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
- Sarah Pastrano - Current Manager
- Maribel Estrada - Previous Supervisor
- JD Castellanos - Previous Manager
Timeline
Residental Inbound Sales
Charter Spectrum
07.2022 - Current
Sorter Operations Associate
Amazon
01.2022 - 05.2022
Sales Associate
Express Clothing
11.2020 - 03.2024
Associate of Science - Computer Science
UTSA
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