Gloria Perez
Kansas City,MO
Summary
Pharmacy Technician with 20+ years of experience in retail and hospital settings. Advanced Certified Pharmacy Technician (Adv-CPhT) with expertise in pharmaceutical operations, including medication dispensing, inventory management, and customer service. Extensive knowledge of pharmacy regulations and procedures. Skilled in working in fast-paced environments with accuracy and efficiency. Effective collaborator with pharmacists, healthcare professionals, and patients to ensure optimal medication therapy outcomes. Seeking to leverage advanced certification and experience to contribute to a dynamic healthcare team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Costco
05.2023 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Implemented inventory control measures, reducing waste and improving stock management efficiency.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
North Kansas City Hospital
07.2022 - 08.2023
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Meds to Beds program, delivering medications to patients being discharged from the hospital, explaining the medications and collecting payments at bedside.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
Lead Pharmacy Technician
CVS Pharmacy
03.2001 - 06.2021
- Was in charge of other technicians and interns, training of new technicians, insurance specialist, inventory management, ran COVID Clinics and testing location, immunization technician
- Managed inventory levels, optimizing stock management and minimizing waste.
- Supervised 8 pharmacy technicians and coordinated day-to-day assignments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Pharmacy Technician III
Saint Luke's Hospital
09.2009 - 10.2012
- Processed prescriptions accurately and efficiently to ensure timely patient care.
- Maintained inventory levels, ensuring availability of medications and supplies.
- Assisted pharmacists in compounding medications according to established protocols.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
High School Diploma -
Center Senior High Schol
Kansas City, MO05.1998
Associate of Arts - Billing And Coding
Kansas City Kansas Community College
Kansas City, Kansas, KS05-2020
Skills
- Data Entry
- Customer Service
- Claims Processing
- Medication Dispensing
- Patient Inquiries
- Medication Consultations
- Meds to Beds Program
- Insurance verification
- Medicare and medicaid process
- Drug inventory management
- Medication therapy management
- Customer service
Certification
- PTCB, 05/01/07
- Billing and Coding Specialist, 05/01/20
- Adv-CPhT
Timeline
Pharmacy Technician
Costco
05.2023 - Current
Pharmacy Technician
North Kansas City Hospital
07.2022 - 08.2023
Pharmacy Technician III
Saint Luke's Hospital
09.2009 - 10.2012
Lead Pharmacy Technician
CVS Pharmacy
03.2001 - 06.2021
High School Diploma -
Center Senior High Schol
Associate of Arts - Billing And Coding
Kansas City Kansas Community College