Gloria Perkins
Summary
Motivated server, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Red Lobster
02.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shift Leader
Save-A-Lot
04.2020 - 07.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Daycare Assistant Teacher
OurLittle Havaen
01.2016 - 12.2018
- Enhanced learning environment by creating and implementing age-appropriate lesson plans and activities.
- Boosted children''s social skills development through group play, interactive games, and role-playing activities.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
- Contributed to the development of students'' behavioral skills by addressing individual concerns with patience and understanding.
- Strengthened parent involvement in the educational process through effective communication strategies and family-centered activities.
Education
Media Communication - Communication Studies
Full Sail University
Winter Park, FL03.2025
High School Diploma -
Metro High School
1212 7th St. SE, Cedar Rapids, IA 5240103.2011
Skills
- Order Delivery Practices
- Food Delivery
- Supply Restocking
- Daily Specials Memorization
- Service Prioritization
- Performance Improvement
- Relationship Management
- Multitasking Abilities
- Positive Attitude
Timeline
Server
Red Lobster
02.2023 - Current
Shift Leader
Save-A-Lot
04.2020 - 07.2022
Daycare Assistant Teacher
OurLittle Havaen
01.2016 - 12.2018
Media Communication - Communication Studies
Full Sail University
High School Diploma -
Metro High School
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