Hi, I’m
Gloria Pomirko
J
Cordele
Summary
Dynamic Assistant Manager at Circle K with a proven track record in enhancing customer service and driving sales growth through effective merchandising strategies. Skilled in money handling and team leadership, I foster collaboration and motivate staff to achieve operational excellence, resulting in increased customer satisfaction and repeat business.
Overview
7
years of professional experience
Work History
Circle K
Assistant Manager
09.2019 - Current
Job overview
- MS9Monitored cash handling procedures, ensuring accuracy during financial transactions and deposits.
- Analyzed sales reports to identify trends and recommend actionable strategies for improvement.
- Facilitated communication between departments to streamline operations and enhance service delivery.
- Developed training materials for staff development, fostering a culture of continuous improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Crisp County HighCordele, GA
High School Diploma
06.1970
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Team motivation
Task delegation
Goal setting
Customer rapport
Timeline
Assistant Manager
Circle K
09.2019 - Current
Crisp County High
High School Diploma