Summary
Overview
Work History
Education
Skills
Timeline
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Gloria Pond

Round Rock

Summary

Detail-oriented professional with extensive experience in real estate, account management, and customer service. Strong background in coordinating transactions, maintaining client relationships, and managing detailed documentation. Highly organized and efficient with excellent communication skills, seeking to transition into an Escrow Assistant role where I can contribute to smooth and timely closings.

Overview

8
8
years of professional experience

Work History

Account Executive

CCRorp
11.2022 - Current
  • - Managed full sales cycle for SaaS and legal publications in the corporate and securities sector
  • - Built and maintained enterprise-level relationships with law firms and Fortune 500 clients
  • - Conducted prospecting, needs analysis, and tailored solution presentations
  • - Delivered high-quality client service and consistently exceeded sales targets

Realtor

Independent Real Estate Agent
06.2020 - 10.2022
  • - Facilitated residential property transactions and ensured legal compliance
  • - Drafted and managed contracts, disclosures, and closing documentation
  • - Developed strong client relationships and secured repeat business and referrals
  • - Maintained up-to-date knowledge of market trends and regulatory requirements

Account Manager

Office Depot Business Solutions
04.2019 - 05.2020
  • - Managed business accounts in a B2B model with a focus on client retention and growth
  • - Conducted annual reviews to identify new opportunities and improve satisfaction
  • - Delivered tailored solutions through effective communication and needs analysis

Inside Sales Representative

Web.com
07.2017 - 03.2019
  • - Sold digital marketing solutions to small and medium businesses
  • - Utilized CRM systems to manage client interactions and track pipeline activity
  • - Performed product demos and worked cross-functionally to meet client goals

Education

The Real Estate Business School
Austin

Skills

  • Real Estate Transactions
  • Customer Service
  • Sales & Negotiation
  • Contract Review
  • CRM Software (eg, Salesforce)
  • Microsoft Office Suite
  • Time Management & Organization
  • Pipeline management

Timeline

Account Executive

CCRorp
11.2022 - Current

Realtor

Independent Real Estate Agent
06.2020 - 10.2022

Account Manager

Office Depot Business Solutions
04.2019 - 05.2020

Inside Sales Representative

Web.com
07.2017 - 03.2019

The Real Estate Business School

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Gloria Pond