Medical Records Specialist
Pain Management Specialist
Santa Maria, CA
07.2020 - Current
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Kept accurate log of requests for medical information and records.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Followed up with patients about medical and healthcare processes.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
- Oversaw insurance cost reporting.
- Maintained patient confidence by keeping patient records information confidential.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Managed electronic medical records for [Number] patients.
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Developed educational materials for staff on proper medical record documentation, enhancing overall accuracy and quality of patient records.
- Collaborated with cross-functional teams to identify areas for process improvement in the handling of sensitive patient data.
- Maintained compliance with HIPAA regulations through thorough staff training and continuous monitoring of security protocols surrounding patient data management.
- Maintained relationships with medical providers, suppliers, and reporters.
- Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
- Conducted regular reviews of department policies and procedures to ensure alignment with industry best practices and regulatory requirements.
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
- Monitored legal and financial statuses of various offices.
- Reviewed recordkeeping procedures for patients and doctors.
- Streamlined information retrieval processes, developing a comprehensive filing system for physical documents.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Maintained patient charts and accurately recorded new information.
- Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
- Managed the budget for the medical records department, allocating resources effectively to meet operational needs while minimizing costs.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in training new staff on medical record processing and filing procedures.
- Researched and resolved medical record discrepancies.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained accuracy, completeness, and security for medical records and health information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Assisted in preparation of medical reports for external parties.
- Transcribed and entered patient medical information into electronic medical records systems.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
- Verified accuracy of patient information in medical records.
- Tracked and monitored requests for medical records release.
- Identified new methods to optimize medical records management.
- Followed up with medical staff regarding missing information in patient records.
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Developed and implemented new filing system for medical records to improve efficiency.
- Generated and maintained statistical data related to medical records.
