Lisa Pinkham
Cleveland,TN
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive experience. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike.
Overview
1
1
Certification
Work History
Certified Medical Assistant
Specialist Medical in Pain Management
Cleveland, TN
12.2023 - Current
- Assisted physicians and NP with patient, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintain a high-volume workload within a fast-paced environment. Assisted an average of 200+ clients in any given week and consistently met performance benchmarks in all ares (speed, accurance, and volume)
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- trained new employees to incorporate an efficient screening process
- Maintained attendance expectations
- Administered logging procedures which included faxed, emails, and web orders
- Multi-tasked systems while providing service and resolving customer issues, upgrade, etc.
- Work will with a team or 12 plus people or individually
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College - Clarksville
Chattanooga, TN07-2013
Associate of Science - Respiratory Therapy
Edison State Communty College
Ft Myers Fl06-1990
Skills
- typing
- Customer Service
- Respiratory equipment training
- Medical terminology knowledge
- HIPAA Compliance
- Medical Terminology
- Clinical applications
- Needs assessments
- Vital Sign Monitoring
- Patient documentation
- Specimens collection
- Patient Assessments
- Data Entry
- Sterile technique
- CPR
- Electronic Medical Records
- First Aid
- Reliable transportation
- Certified in Basic Life Support (BLS)
- Proper sterilization techniques
Accomplishments
- Perfect Attendance
- Dean's List
- Honor Roll
- Pi Beta Lambda (PBL)
Certification
- Certified Medical Assistant Certificate No 2471992
- CPR/AED certified
- First Aid
Affiliations
- American Legion Auxiliary Chaplain
- American Legion Riders Secretary
- VFW Auxiliary Chaplain
- VFW Riders Past Chaplain
Custom
- Volunteer of the year for 9ALA) American Lung Association
- Volunteer with (DAVA) Disabled American Veteran Auxiliary (20 yrs)
- Golden Cat for (NOAC) National Order of Alley Cats sorority for the DAVA (I was the youngest Golden Cat for the nation)
Timeline
Certified Medical Assistant
Specialist Medical in Pain Management
12.2023 - Current
Associate of Science - Medical Assisting
Miller-Motte Technical College - Clarksville
Associate of Science - Respiratory Therapy
Edison State Communty College
- Certified Medical Assistant Certificate No 2471992
- CPR/AED certified
- First Aid
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