Gloria Sironi
Los Angeles,CA
Summary
Professional Dispatch Lead with considerable experience working in busy logistics, transport and vehicle environment. Efficiently works with drivers, other dispatchers and management to create most effective delivery routes and schedules to maximize driver efficiency. Enjoys working in challenging situations, remaining calm and level-headed in stressful situations.
Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.
Overview
34
34
years of professional experience
Work History
Lead Dispatcher
SEMPRA
Monterey Park, CA
05.2016 - Current
- Ensured timely delivery of shipments according to customer requirements.
- Managed inventory of spare parts used in vehicles such as tires, batteries.
- Investigated complaints from customers regarding late arrivals or missed pickups.
- Resolved conflicts between drivers or customers regarding scheduling or service issues.
REMITTANCE OPERATOR
SEMPRA
Monterey Park, CA
02.1990 - 11.2023
- Loaded raw materials into hoppers or other feeding devices prior to processing.
- Adjusted feed rates and machine speeds as required during operation.
- Verified accuracy of material measurements before loading into machines.
Education
High School Diploma -
Aquinas High School
San Bernardino, CA06-1976
Some College (No Degree) - Business
Cal Poly Pomona
Pomona, CASkills
- Incident Reporting
- Training new hires
- Scheduling expertise
- Processing orders
- Policy Enforcement
- Delegating Work
- Data Entry
- Verifying coverage
- Customer Relations
- Work Order Management
Timeline
Lead Dispatcher
SEMPRA
05.2016 - Current
REMITTANCE OPERATOR
SEMPRA
02.1990 - 11.2023
High School Diploma -
Aquinas High School
Some College (No Degree) - Business
Cal Poly Pomona
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