Gloria Sivric
Lincolnwood,IL
Summary
Reliable and enthusiastic professional with experience in reception, concierge and customer service areas. Skilled in customer engagement, problem resolution and various software operations. Known for remaining poised and calm in busy environments.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
year of professional experience
Work History
Checkout Advocate
Target
Niles, Illinois
05.2024 - Current
- Greeted customers and provided excellent customer service.
- Scanned items and checked pricing on cash register for accuracy.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Niles West Highschool
Niles, Illinois05-2025
Skills
- Sales techniques mastery
- Reliability and punctuality
- Data entry efficiency
- Cross-selling techniques
- Cash handling expertise
- Customer service
- Complaint handling
- Payment processing
- Product sales
- Communication
- Hard Working
- Reliable
Timeline
Checkout Advocate
Target
05.2024 - Current
High School Diploma -
Niles West Highschool