Gloria Van Horn
El Mirage ,AZ
Summary
Dynamic Sales Associate with proven expertise at Good Will, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and product education. Skilled in managing transactions and inventory, contributing to a 20% increase in sales through engaging displays and promotional support.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Good Will
- Operated point-of-sale system efficiently, processing transactions accurately and managing cash register effectively.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Participated in inventory management by restocking shelves and conducting regular stock checks for accuracy.
- Supported promotional events by setting up displays and assisting with marketing efforts to increase visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Vanhorn.gloria@sbcglobal.net
2026 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure an inviting environment for customers.
- Educated customers on product features, benefits, and pricing to drive informed purchasing decisions.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and building loyalty.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Sociology
Western Illinois University
Macomb, IL05.1984
Skills
Customer service
Timeline
Sales Associate
Good Will
Sales Associate
Vanhorn.gloria@sbcglobal.net
2026 - Current
Bachelor of Arts - Sociology
Western Illinois University