Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gloria Christina Jennings

Gulfport,MS

Summary

Dynamic professional with extensive experience in operations management and staff development at McDonald’s. Proven track record in enhancing team performance and elevating customer satisfaction through effective leadership and conflict resolution. Skilled in inventory control and employee relations, driving sales growth and brand awareness through strategic marketing initiatives.

Overview

2016
2016
years of professional experience

Work History

Assistant General Manager

McDonald’s
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Elevated customer satisfaction by efficiently resolving complaints.

Office Manager

Amada Senior Care
02.2013 - 07.2015
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Education

High School Diploma -

Long Beach Senior High School
Long Beach, MS
05.2005

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Food safety and sanitation

Timeline

Office Manager

Amada Senior Care
02.2013 - 07.2015

Assistant General Manager

McDonald’s

High School Diploma -

Long Beach Senior High School
Gloria Christina Jennings