David Ahashie
Baltimore,MD
Summary
Aerospace engineering student with robust analytical skills and practical experience in customer support and operations in dynamic settings. Proven track record of effective communication and efficient problem-solving under pressure. Reliable and detail-oriented, with a strong work ethic and commitment to teamwork. Actively pursuing engineering internships or customer support roles in the U.S.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald’s
Toronto, Ontario
09.2020 - 12.2022
- Maintained accuracy and service quality in high-volume, fast-paced operational environment.
- Delivered consistent customer service during peak business hours to enhance client satisfaction.
- Collaborated with team members to achieve performance targets effectively.
- Adhered to operational, safety, and cleanliness standards to ensure compliance.
Customer Service Representative
SPDATA
Toronto, Ontario
05.2021 - 08.2021
- Delivered frontline customer support and resolved issues across multiple service channels.
- Communicated effectively with customers to diagnose problems and provide solutions.
- Maintained professionalism in high-pressure, time-sensitive situations.
- Achieved productivity and quality metrics in a structured support environment.
Education
High School Diploma -
Columbia International College
Hamilton, ON06-2020
Bachelor of Engineering - Aerospace Engineering
Toronto Metropolitan University
Toronto, ONSkills
- Customer service
- Team collaboration
- Time management
- Product knowledge
- Compliance adherence
- Customer relationship management
Languages
English
Full Professional
Spanish
Limited
Timeline
Customer Service Representative
SPDATA
05.2021 - 08.2021
Crew Member
McDonald’s
09.2020 - 12.2022
High School Diploma -
Columbia International College
Bachelor of Engineering - Aerospace Engineering
Toronto Metropolitan University