Gloria Lizbeth Melendez
St. Cloud
Summary
Dynamic event planning expert with a proven track record at Disney Event Group, adept in transforming client visions into memorable experiences. Specializes in marketing tactics and exceptional service quality assurance, ensuring over 95% guest satisfaction. Skilled in staff management and social media control, consistently delivering projects that exceed expectations.
Overview
17
17
years of professional experience
Work History
Owner
Flower Lover LLC
Saint Cloud
06.2024 - Current
Planning and Organizing Events
Events Coordinator
Flower Designer
DISNEY EVENT GROUP COORDINATOR
Disney Event Group
Orlando
05.2017 - 08.2023
Disney Event Group Coordinator
Flower Designer/Designer 1
Setup and Strike Weddings/Conventions
Work with receipts that the shop provides
Special Events Coordinator
Walt Disney World Resort
Orlando
06.2008 - 05.2017
Work in the theme parks assisting with the events
Guest crowd control
Escorting large groups of Guest through the park from one venue to another
Serve as the first point of contact to guest resort
Back Office
Cashier
Support Runner
Trainer
Provide an excellent service that can make a difference in the guest stay
Maintain a friendly and approachable attitude towards guest and cast member
Serve as the first point of contact to guest
Provide an excellent services that can make a difference in the guest stay
Maintain a friendly and approachable attitude towards guest and cast member
Education
2 Years - Interior Decorator
Penn Foster Career School
Scranton, PA12-2013
Certificated - EVENT COORDINATOR/ FLOWER DESIGNER
UNIVERSITY OF SAGRADO CORAZON
Puerto Rico05-2000
Some College (No Degree) - Business Administrat
University of Puerto Rico
Puerto RicoSkills
Marketing tactics
Social media control
Service quality assurance
Staff management
Business marketing
Business administration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Custom
Completely fluent in reading, writing and speaking English and Spanish
Proficient in Microsoft Word, Excel, Access, PowerPoint, and Publisher
20-20 Design Program
Keyboard 40 wpm
Experience with LILO
MAXIMO
TAG Programs
SAP Program
Timeline
Owner
Flower Lover LLC
06.2024 - Current
DISNEY EVENT GROUP COORDINATOR
Disney Event Group
05.2017 - 08.2023
Special Events Coordinator
Walt Disney World Resort
06.2008 - 05.2017
2 Years - Interior Decorator
Penn Foster Career School
Certificated - EVENT COORDINATOR/ FLOWER DESIGNER
UNIVERSITY OF SAGRADO CORAZON
Some College (No Degree) - Business Administrat
University of Puerto Rico
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