Gloriana Hernandez

• Preparing the boat for Owners stay

(High profile owners trip VIP guest)

• Maintaining inside of the boat perfectly neat clean and
• Promoted guest loyalty through attentive service paired with genuine warmth at every touchpoint throughout their flight experience.

organized all times.

• Prepare boat for arrival, flowers arrangements ,Charcuterie and fruit boards, table settings.
• Provide the Higher Standards Costumer Service to owners and guest.
• Prepare breakfast , mix drinks deliver food services during charter.
• Monitoring cabins conditions during charter including temperature settings and perfect cleanings standards.
• Managed inventory of onboard supplies, tracking usage and provisioning as well restocking procedures.

• Preparing Yacht for Charters , provisioning ,inventories, cleaning and detailing the boat before, during and after charters .
• Heads and beads, turndowns, laundry.
• Mixing cocktails, table setting, party planing,
• Theme nights,picnics .
• Delivering High quality food and beverage service during charters.
• Monitoring cabins conditions constantly.
• Helping deck with anchoring lines and fenders

• In charge of the inside, cleaning ,organizing, inventories, cooking , heads and beds, laundry.
• Maintained immaculate presentation of the yacht''s interior spaces, contributing to an upscale ambiance for guests.
• Mixing drinks, making platters, table settings ,lines fenders,and washdowns.
• Monitored stock levels of supplies aboard vessel and placed orders when necessary.
• Trained new stewards on their duties,responsibilities, and expectations onboard vessel.
• Enhanced guest satisfaction by providing exceptional service and anticipating their needs.

• Daily Charters, bookings , setting up ,taking care of guest, mixing drinks,heads and beds, provisioning.
• Anchoring , docking,lines and fenders,washdowns .
• Collaborated with the Captain to plan and execute successful charters, resulting in repeat business.
• Developed customized menus and dining experiences in collaboration with the Chef, accommodating various dietary requirements.

• Prepare boat for charters, inventories , provisioning.
• Heads and beds , cleaning and organizing of the yacht .
• Mixing Drinks , making platters , taking care of guest ,serving food.
• Exceptional costumer service always enhancing charter experience.