Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glorija Djokic

Henderson,NV

Summary

Experienced hospitality professional with a strong focus on maintaining high standards of service and business etiquette. Proven ability to listen attentively to guest needs and respond promptly to concerns. Recognized for reliability and punctuality, consistently prepared for work responsibilities.

Overview

4
4
years of professional experience

Work History

Front Desk Supervisor/Manager on Duty

Wynn Hotel and Casino
05.2024 - 09.2025
  • Fostered a welcoming environment for guests and employees.
  • Promoted hotel amenities and services to enhance guest experience.
  • Set an example by upholding company principles and service standards.
  • Supervised front desk operations, ensuring efficient guest check-in and check-out.

VIP Front Desk Agent

Wynn Las Vegas and Encore Resort
11.2023 - 05.2024
  • Responded promptly to visitor requests, ensuring satisfaction and anticipating needs.
  • Supported visitor recovery scenarios to facilitate seamless guest service delivery.
  • Greeted guests warmly while providing check-in assistance at luxury resort.

Legal Assistant

YMPK Law Group
Las Vegas, NV
03.2023 - 09.2023
  • Assist with various legal research tasks, including case law and statutory research, and summarize findings for attorneys.
  • Manage and organize legal documents and files, ensuring that they are readily accessible to attorneys and support staff.
  • Manage front desk operations and ensure that all visitors are warmly welcomed and provided with necessary assistance.

Food Runner/To-Go Specialist

Chilis
Henderson
12.2021 - 02.2023
  • Delivered efficient customer service by preparing food and verifying orders.
  • Assisted with setup and breakdown of tables to streamline operations.
  • Ensured cleanliness and organization of work area to adhere to safety regulations.
  • Collaborated with kitchen staff for timely delivery of food orders.
  • Stocked, cleaned, and organized work area to enhance workflow efficiency.

Education

Psychology - Associates

College of Southern Nevada
05.2025

Skills

  • Management
  • Hospitality
  • Guest relations
  • Time Management skills
  • Hard-working
  • Organization
  • Customer service
  • Legal document management
  • Front desk operations
  • Microsoft Outlook

Timeline

Front Desk Supervisor/Manager on Duty

Wynn Hotel and Casino
05.2024 - 09.2025

VIP Front Desk Agent

Wynn Las Vegas and Encore Resort
11.2023 - 05.2024

Legal Assistant

YMPK Law Group
03.2023 - 09.2023

Food Runner/To-Go Specialist

Chilis
12.2021 - 02.2023

Psychology - Associates

College of Southern Nevada

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