Glorimar Perez
Chicago,IL
Summary
I want to transition into a new career path that reflects my values, passions, and interests. Seeking a role where I can help deliver results for a new company and apply my years of experience to channel fast growth.
Overview
15
15
years of professional experience
Work History
Purchasing Assistant
Midco International
08.2022 - 11.2024
- Assisted in the procurement process by monitoring stock levels, researching vendors, tracking orders, and maintaining purchasing records
- Tracked and traced orders and ensured timely delivery
- Followed up with suppliers, as needed, to confirm or change orders
- Worked closely with warehouse staff to ensure all products arrive in good condition
- Maintained and updated the purchasing database and records, ensuring accurate and up-to-date information
- Identified opportunities for cost savings and process improvements and provided recommendations to management
- Managed approximately 30 incoming calls and emails per day from customers
Lead Customer Service
Joann’s
10.2009 - 07.2022
- Determined to meet the customer’s needs
- Provide product knowledge to customers through the features, values and benefits of each product
- Receive and service customers quickly and efficiently maintaining excellent associate/ customer relations
- Ensure the store is neat, clean and organized throughout each business day
- Conduct returns and exchanges of purchases
- Receive regular verbal and documented recognition from superiors and fellow representatives for great customer service and company policy adherence
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
- Promptly responded to inquiries and requests from prospective customers.
Education
Diploma -
Roberto Clemente High School
06.2004
Skills
- Product status tracking
- Forecasting and cost tracking
- Purchasing report updating
- Supply inventory measuring
- Purchasing agreement review
- Product delivery reconciliation
- Purchase order processing
- Cost analysis
- Vendor relationship management
Timeline
Purchasing Assistant
Midco International
08.2022 - 11.2024
Lead Customer Service
Joann’s
10.2009 - 07.2022
Diploma -
Roberto Clemente High School
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