Answered incoming phone calls, assisting customers, drivers, and personnel with inquiries and requests to enhance service efficiency.
- Copied driver's commercial driver's licenses and maintained accurate transportation records to support operational compliance.
- Verified trailer numbers and driver information, ensuring accurate assignment of shipments to trailers and drivers.
- Issued security seals to drivers before trailer departures, printed labels for employees, and determined the correct number of pallet labels and quantities needed for each shipment.
- maintained accurate shipping and receiving records and ensured all the documents were complete.
- Used Microsoft Excel to enter and track daily warehouse information and reports. I worked efficiently in a fast-paced environment while maintaining a high level of accuracy and organization.
- Demonstrated strong attention to detail, reliability, and excellent time- management skills.
- Gained one year of experience in warehouse operations.