GLORY RAUCH
Easley,SC
Summary
Dedicated and passionate employee with proven track record successfully leading student discussions and providing individualized instruction. Communicates effectively with administrators, faculty and parents and a dynamic professional with a proven track record adept in relationship building and management, and proficient in Microsoft Excel. Excelled in enhancing customer satisfaction and resolving disputes, significantly contributing to a positive, repeat business environment. Skilled in team leadership and classroom organization, demonstrating exceptional ability to manage and inspire teams across various roles.
Overview
14
14
years of professional experience
Work History
Sales Associate
The Home Depot Inc
11.2023 - Current
- Inspect and test tools to locate worn and damaged parts and malfunctions.
- Supply information about rental items to inform customers of tool availability and operation.
- Prepare rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
- Resolve customer disputes to maintain positive relationships and increase customer base.
- Arrange for cleaning and upkeep to keep properties presentable for potential tenants.
- Accommodate last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Substitute Teacher
GOVERNMENT PRIMARY SCHOOL
03.2017 - 03.2018
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Assisted students in mastering subject material and preparing for tests.
- Documented student progress and provided regular updates to parents.
- Enforced school and class rules to maintain order in classroom.
- Followed lesson plans designed by absent teachers.
Restaurant Manager
MAVISE FOODS AND CONFECTIONARIES
01.2011 - 02.2017
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Bachelor of Science - GEOPHYSICS
01.2017
Skills
- Activity Planning
- Activity management
- Behavior Modeling
- Discipline
- Relationship building and management
- Proficient in microsoft Excel, microsoft word, powerpoint
Timeline
Sales Associate - The Home Depot Inc
11.2023 - Current
Substitute Teacher - GOVERNMENT PRIMARY SCHOOL
03.2017 - 03.2018
Restaurant Manager - MAVISE FOODS AND CONFECTIONARIES
01.2011 - 02.2017
UNIVERSITY OF LAGOS, NIGERIA - Bachelor of Science, GEOPHYSICS
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