Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Glynis Gardner

Salisbury,United States

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Service Representative

VCA Delmarva
Berlin, MD
01.2023 - Current
  • Resolved customer inquiries and complaints via phone, email, or other communication channels.
  • Personalized client experience, identifying unique needs and providing information and services to match.
  • Perform administrative duties such as filing paperwork and faxing documents.
  • Communicated changes in policy or procedure updates to customers.
  • Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.

Child Watch Associate

QAC YMCA
Queen Annes, MD
06.2018 - 06.2022
  • Maintained safety of 10-12 children at a time
  • Entertained children with games, activities, and occasional movies
  • Let parents know the progress of how their child was participating in Stay&Play

Private Nanny

Dr Nichole & James Ramsbottom
Wilmington, NC
09.2022 - 05.2023
  • Full time nanny to two boys ages 6 mo and 4 yrs
  • Took children to and from school and extra-curricular activities
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents
  • Engaged in creative play with the children such as reading stories, playing games, or practicing sports
  • Prepared meals according to dietary needs of the family's children

Desk Receptionist

Nanticoke Fence
Seaford, DE
04.2023 - 09.2023
  • Answer various phone calls and emails
  • Review employees time sheets
  • Monitor and replenish office supplys
  • Maintain schedule for installers and laborers

Membership Desk Associate

QAC YMCA
Centreville, MD
06.2018 - 08.2023
  • Greet members and guests
  • Create memberships both in person and via computer
  • Answer questions about the gym/facility
  • Clean and maintain equipment

Membership Desk Associate

NIR Family YMCA
Wilmington, NC
09.2022 - 05.2023
  • Greet members with welcoming attitude
  • Answer phones and emails
  • Create and terminate memberships
  • Assist members with questions and concerns

Education

Highschool Diploma -

The Gunston School
06.2021

Some College (No Degree) - Biology

University Of North Carolina Wilmington
Wilmington NC

Skills

  • File Management
  • Professional Demeanor
  • Office Management
  • Administrative Support

References

  • Anja Ziemba- Application Manager, Ancillary Applications, Anja.Ziemba@tidalhealth.org
  • Julia Seeley- APRN, NP, Tidal Health, Juliaseeley67@gmail.com
  • Laura Feller- Membership services coordinater for the QA YMCA, Lfeller@ymcachesapeake.org
  • Susie Barefoot- Membership Desk manager at YMCA in Wilmington NC, Susie.Barefoot@ymcasenc.org

Certification

  • CPR certified by American Red Cross

Languages

Spanish
Professional

Timeline

Desk Receptionist

Nanticoke Fence
04.2023 - 09.2023

Client Service Representative

VCA Delmarva
01.2023 - Current

Private Nanny

Dr Nichole & James Ramsbottom
09.2022 - 05.2023

Membership Desk Associate

NIR Family YMCA
09.2022 - 05.2023

Child Watch Associate

QAC YMCA
06.2018 - 06.2022

Membership Desk Associate

QAC YMCA
06.2018 - 08.2023

Highschool Diploma -

The Gunston School

Some College (No Degree) - Biology

University Of North Carolina Wilmington

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Glynis Gardner