Detail-oriented Service Technician skilled in machinery electronics and performance diagnostics. Diagnoses and resolves issues while providing customers with preventive maintenance strategies. Adheres to repair order standards to enhance productivity and efficiency. Strong problem-solving and time management abilities drive exceptional client satisfaction.
Overview
9
9
years of professional experience
Work History
Service Technician
Killingsworth Environmental Of The Carolinas
Charlotte, North Carolina
02.2025 - Current
Diagnosed pest issues by analyzing evidence such as droppings, tracks, and nests, leading to effective treatment recommendations.
Inspected properties for pest infestations and identified treatment options.
Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
Applied pesticides and treatments following safety guidelines and regulations.
Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Operated specialized equipment for pesticide application and monitoring.
Trained new technicians on procedures, safety protocols, and equipment usage.
Educated clients on pest prevention strategies, enhancing their understanding of maintenance practices.
Responded to customer inquiries and provided exceptional service support.
Completed detailed reports after each job detailing the work completed along with any recommendations made.
Trash Collector
Valet Living
Charlotte, North Carolina
10.2023 - Current
Collected waste from residential properties using specialized equipment.
Operated trucks safely while adhering to traffic regulations.
Emptied bins into truck hopper, ensuring efficient waste collection.
Followed established routes and schedules for efficient service delivery.
Coordinated with team members to optimize collection efficiency.
Communicated effectively with residents regarding collection schedules.
Assisted in resolving customer inquiries and service issues promptly.
Conducted routine inspections on equipment for safety compliance.
Ensured all safety procedures were followed while operating the truck.
Reported any malfunctioning equipment to supervisor immediately.
Maintained accurate records of pickups and deliveries to support operational compliance.
Machine Operator/Assembler
Coke Consolidated
Charlotte, US
11.2022 - 09.2023
Operated machinery for efficient beverage production and assembly.
Operated machinery to produce high-quality products efficiently.
Monitored equipment performance to ensure optimal functionality.
Monitored equipment for proper functioning and safety compliance.
Conducted routine maintenance on machines to prevent breakdowns.
Adjusted machine settings to complete tasks accurately.
Collaborated with team members to enhance efficiency of production processes.
Loaded and unloaded materials for production operations effectively.
Load raw materials into machines according to specified measurements.
Trained new operators on equipment handling and safety procedures.
Trained new staff members in the use of production machinery and safety protocols.
Followed safety protocols to maintain a safe working environment.
Ensured safety regulations were followed at all times while operating machinery.
Carry out regular safety checks on machinery prior to operation.
Documented production data for quality control, supporting compliance with quality standards.
Maintained accurate records of production data including quantity, type, and time frames of completed jobs.
Fulfillment Associate
Amazon Warehouse
Concord, US
08.2021 - 06.2022
Packed and labeled customer orders accurately for shipment.
Processed customer orders swiftly to meet fulfillment deadlines.
Collaborated with team members to enhance order processing speed.
Sorted and organized inventory to maintain efficient warehouse workflow.
Operated material handling equipment to streamline order fulfillment.
Assisted in training new associates on fulfillment procedures and safety protocols.
Maintained cleanliness and organization of workstations to promote safety standards.
Collaborated with team members to ensure efficient workflow throughout the shift.
Conducted routine safety checks on equipment and work areas.
Construction Laborer
RHC Workforce Solutions
Charlotte, US
02.2021 - 02.2022
Maintained construction site by installing Sheetrock, insulation, and cement to support project completion.
Assisted skilled tradespeople with framing, roofing, and drywall installation to contribute to overall project success.
Maintained clean and organized work areas to ensure safety compliance.
Loaded and unloaded materials and equipment to ensure timely availability for construction projects.
Followed safety protocols to minimize hazards on job sites.
Collaborated with team members to complete projects efficiently and effectively.
Supported project leaders in managing daily workflow and task assignments.
Shift Manager
Burger King Corporation
Concord, US
07.2018 - 09.2020
Trained and mentored new employees to maximize team performance.
Handled customer complaints with professionalism and composure to resolve issues effectively.
Monitored receipts, employee hours, and inventory movements to ensure accurate record-keeping.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
3rd shift stocker
Walmart
Concord, US
05.2017 - 08.2018
Prepared items for sales floor stocking by affixing tags and organizing pallets for efficient display.
Unboxed products and arranged on shelves according to layout guidelines for optimal customer visibility.
Blocked and faced products on displays and shelves to maintain organized presentation and compliance with company policy.
Realigned merchandise throughout assigned section to give shelves and racks a professional appeal.
Eliminated clutter by removing boxes and trash from sales area.
Collected assigned merchandise and transported to store floor locations using hand trucks.
Supported promotional plans by updating signage with price changes.
Education
Some College (No Degree) - Construction Management
Central Piedmont Community College
Charlotte, NC
03-2026
Skills
Technical troubleshooting
Troubleshooting
Field service coordination
Inventory management
Customer support communication
Food safety and handling
Management
Shift supervision
Shift leadership
Cooking and food production
Kitchen operations
Customer service
Detail-oriented adaptability
Team collaboration skills
Training strategies
Safety compliance protocols
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Service Technician
Killingsworth Environmental Of The Carolinas
02.2025 - Current
Trash Collector
Valet Living
10.2023 - Current
Machine Operator/Assembler
Coke Consolidated
11.2022 - 09.2023
Fulfillment Associate
Amazon Warehouse
08.2021 - 06.2022
Construction Laborer
RHC Workforce Solutions
02.2021 - 02.2022
Shift Manager
Burger King Corporation
07.2018 - 09.2020
3rd shift stocker
Walmart
05.2017 - 08.2018
Some College (No Degree) - Construction Management