Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Godfrey Brown

Godfrey Brown

Information Technology
Mickleton,NJ

Summary

Dynamic IT Specialist with a proven track record at Rowan College South Jersey, specializing in end-user support and software development. Excelled in resolving complex issues, enhancing client relationships, and streamlining support processes. Demonstrated exceptional problem-solving skills and a commitment to maintaining system integrity, contributing to significant improvements in customer satisfaction and system efficiency.

Recent graduate with foundational knowledge in Computer Information System and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Information Technology Specialist

Rowan College South Jersey
08.2017 - 08.2024
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Used ticketing systems to manage and process support actions and requests.
  • Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.

Education

Bachelor of Science - Information System Management

Wilmington University
New Castle, DE
05-2026

Associate of Science - Computer Information Systems

Rowan College of South Jersey
1400 Tanyard RD
05-2022

High School Diploma -

Benjamin Franklin High School
Broad And Green Streets Philadelphia PA, 19130
06-1971

Skills

  • End user support
  • Hardware installations
  • LAN protocols
  • Presentations
  • Problem-solving skills
  • Software updates
  • Excellent interpersonal skills
  • Hardware updates
  • Document management

Timeline

Information Technology Specialist

Rowan College South Jersey
08.2017 - 08.2024

Bachelor of Science - Information System Management

Wilmington University

Associate of Science - Computer Information Systems

Rowan College of South Jersey

High School Diploma -

Benjamin Franklin High School
Godfrey BrownInformation Technology