Gohar Tonoyan

• Provided customers with information on products and services available.
• Resolved customer complaints in a timely manner.
• Managed inventory levels by tracking stock availability and coordinating restocking efforts.
• Resolved customer complaints in a timely manner with empathy and understanding.

Manage all cash register employees

Customer service

Work cashier

Answer phone calls

Motivate staff and maintain a positive work enviornment

• Conducted price checks for special orders or discounts as requested by customers.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Issued receipts, refunds, credits or change due to customers.
• Resolved customer complaints professionally in accordance with company policy.