Gonzalo Rodriguez
Sales Advisor
Napa,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Advisor
Lincoln Ford Napa
06.2020 - 03.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Maintenance Groundskeeper
Apartments
09.2018 - 06.2020
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Education
High School Diploma -
Hogan High School
Vallejo, CA06.2009
Skills
- Cash Register Systems
- Interpersonal Communication Skills
- Maintaining Customer Database
- Customer Relations
- Sales
- Land Leveling
- Safe Moving Operations
Languages
Spanish
Native or Bilingual
Certification
Certified Forklift Operator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Advisor
Lincoln Ford Napa
06.2020 - 03.2023
Maintenance Groundskeeper
Apartments
09.2018 - 06.2020
High School Diploma -
Hogan High School
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