GOPU VARALAXMI
Surgical Scheduler coordinator
Westbury,NY
Summary
Experienced healthcare professional specializing in surgical scheduling and coordination. Recognized for expertise in streamlining processes and fostering team collaboration. Dependable and adaptable individual committed to ensuring optimal patient care and operational efficiency. Highly organized with exceptional multitasking abilities, adept at managing complex schedules. Possesses extensive knowledge of medical terminology and healthcare procedures, coupled with advanced proficiency in scheduling software and patient coordination. Dedicated to improving patient care and operational efficiency through meticulous planning and effective communication.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
4
4
Language
Work History
Surgical Scheduler Coordinator
Lexington Plastic Surgeons
01.2025 - Current
- Maximize surgical capacity and optimize operating room utilization by effectively scheduling surgeries and coordinating with internal teams, including consultants, surgeons, and clinicians.
- Provided exceptional customer service to patients, addressing their concerns promptly while maintaining professionalism at all times.
- Assisted in maintaining a safe environment for patients and staff by adhering to infection control protocols during scheduling procedures.
- Ensure patients are medically and financially cleared for surgery, reducing delays and improvingpatient satisfaction.
- Lead and manage projects to improve operational efficiency, including the development and implementation of new scheduling systems, workflow optimization, and resource management strategies.
- Collaborate with clinical and administrative teams to ensure smooth surgical operations, addressing issues such as scheduling conflicts, urgent cases, and surgeon availability.
- Track and report key performance indicators (KPIs), assess scheduling effectiveness, and identify areas for improvement to optimize operating room efficiency and patient throughput.
- Work closely with insurance providers to secure pre-authorizations for surgeries, ensuring seamless insurance approval processes and reducing approval delays.
Medical Information Specialist
Gupta Medical Practice
09.2023 - Current
- Analyzed and optimized electronic health records (EHR) systems to ensure compliance with HIPAA regulations, improving data accuracy and security by 20%.
- Collaborated with healthcare providers to implement a data analytics solution, improving patient care outcomes by 15%.
- Developed and delivered a comprehensive training program for staff on EHR use, improving proficiency and operational efficiency by 30%.
- Managed patient intake, facilitated insurance verifications, and ensured patients were medically cleared for procedures, achieving a 98% insurance approval rate.
- Led process improvements that increased operating room efficiency and reduced documentation errors by 30%.
- Assisted in over 800 endoscopy and colonoscopy procedures, contributing to a 98% success rate in accurate diagnoses.
Graduate Assistant
Hofstra University
09.2022 - 08.2023
- Administered coursework, graded assignments and provided constructive feedback.
- Assisted professors in the development of course materials for improved student engagement and understanding.
- Collaborated with faculty members on research projects, contributing to the advancement of knowledge in their respective fields.
- Mentored students with personalized guidance on academic progress, career goals, and professional development opportunities.
Medical Information Specialist
Northwell Health
02.2023 - 06.2023
- Supported the implementation of Nuance SCAPD dictation tool in multiple hospitals, improving documentation speed and accuracy.
- Developed SQL queries to extract clinical data from EMR systems to support decision-making processes.
- Designed wireframes for operative reports as part of a major project to streamline documentation.
- Streamlined database management through consistent data entry and organization, facilitating easier access to critical information when needed.
- Developed comprehensive medical information materials for distribution to external stakeholders, such as healthcare professionals and patients.
Population Health Informatics Intern
Northwell Health
09.2022 - 12.2022
- Conducted data analysis on social determinants of health (SDOH) to assess their impact on patient outcomes and improve patient referrals.
- Contributed to the transition from paper-based SDOH screening to an electronic process, enhancing efficiency and accuracy.
- Worked with Carport platform to bridge data between acute and post-acute care settings, improving patient care coordination.
Emergency Medical Officer
Challa Hospital
03.2021 - 08.2021
- Evaluated preliminary results and administered initial treatment such as stitching lacerations, splinting, casting broken bones or installing tubes and devices.
- Performed emergency surgeries and occasionally assisted specialists for complex surgical procedures.
- Determined emergency situation and developed plan of action.
- Performed minor surgical procedures to address simple, urgent patient injuries or conditions.
- Examined patients to determine overall physical and emotional status.
- Advised patients on diet, hygiene and methods for disease prevention.
- Determined and ordered tests and diagnostic images to determine patient conditions.
- Prescribed medications, recommended treatments or suggested related therapeutic procedures.
- Monitored patient condition and communicated findings to nursing staff.
- Utilized strong decision-making abilities under pressure to prioritize treatments based on life-threatening conditions or potential complications.
- Regularly participated in multidisciplinary team meetings to discuss complex cases, enhancing collaboration and improving patient outcomes.
Education
Masters - Health Informatics
Hofstra University
Hempstead, NY 08.2021 - 08.2023
Bachelor of Medicine - Bachelor of Medicine And Bachelor of Surgery
Odessa National Medical University
Odessa, Ukraine 09.2014 - 07.2020
Skills
Strong organization
Office administration
Patient scheduling
HIPAA compliance
Data entry proficiency
Documentation review
Adaptability and flexibility
Data cleaning
Data modeling
Tableau
Business management
Timeline
Surgical Scheduler Coordinator
Lexington Plastic Surgeons
01.2025 - Current
Medical Information Specialist
Gupta Medical Practice
09.2023 - Current
Medical Information Specialist
Northwell Health
02.2023 - 06.2023
Graduate Assistant
Hofstra University
09.2022 - 08.2023
Population Health Informatics Intern
Northwell Health
09.2022 - 12.2022
Masters - Health Informatics
Hofstra University
08.2021 - 08.2023
Emergency Medical Officer
Challa Hospital
03.2021 - 08.2021
Bachelor of Medicine - Bachelor of Medicine And Bachelor of Surgery
Odessa National Medical University
09.2014 - 07.2020