Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gorana Radosevic Climenco

Schaumburg,IL

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Chief Executive Officer

TMS ONE
Elgin, IL
03.2021 - 10.2023
  • Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
  • Managed special projects as assigned by the CEO in a timely manner.
  • Drafted official correspondence on behalf of the CEO in accordance with company policies.
  • Acted as an intermediary between the CEO and other departments or outside organizations when needed.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.

Server

Shakou Restaurants
Arlington Heights, IL
02.2020 - 08.2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Prepared checks, itemizing total meal costs and taxes.

Server

Ishnala Supper Club
Lake Delton, WI
07.2018 - 10.2020
  • Prepared checks, itemizing total meal costs and taxes.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Floor Manager

Famous Dave's Bar-B-Que
Lake Delton, WI
06.2018 - 05.2019
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.

Call Center Agent

COFUS Assistance & Consulting
Banja Luka, BIH
02.2017 - 06.2018
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Pursued networking opportunities to advance client relations skills and enhance customer satisfaction.

Education

BBA - Business Management

University of Economics
Banja Luka
05.2018

Skills

  • Team Leadership
  • Operations Oversight
  • Training Management
  • Policy Development and Enforcement
  • Performance Evaluation and Monitoring
  • Office Administration

Certification

  • Reasonable suspicion training - 2023
  • Essentials of team building - 2022
  • Market research and product placement - 2011

Timeline

Executive Assistant to the Chief Executive Officer

TMS ONE
03.2021 - 10.2023

Server

Shakou Restaurants
02.2020 - 08.2021

Server

Ishnala Supper Club
07.2018 - 10.2020

Floor Manager

Famous Dave's Bar-B-Que
06.2018 - 05.2019

Call Center Agent

COFUS Assistance & Consulting
02.2017 - 06.2018

BBA - Business Management

University of Economics

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Gorana Radosevic Climenco