Gordon Bixby
Thornton,CO
Summary
Disciplined and mission-driven professional with a distinguished Air Force background, bringing over 40 years of experience in logistics, inventory management, and team leadership to pursue a career in a Sales Merchandising and or customer service role. Demonstrates a proven ability to execute strategic operations under pressure, maintain meticulous attention to detail, and foster cohesive team environments. Excited to apply military-honed skills to optimize product placement, drive sales, and enhance customer engagement in a dynamic retail setting.
Overview
47
47
years of professional experience
Work History
Sales Merchandiser
Scotts/MiracleGro
Thornton, CO
03.2021 - Current
- Inspected merchandising displays for accuracy and neatness.
- Executed company visual presentation through product pricing and merchandising.
- Implemented effective merchandising techniques designed to maximize profitability.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Provided feedback on employee performance based on observed results during training sessions.
- Adapted teaching methods according to the needs of individual learners or groups.
- Managed daily tasks such as stocking shelves, organizing displays.
- Inspected merchandise for damages prior to stocking shelves.
Landside Operations Agent/Parking Department
City and County of Denver
Denver, USA
06.2005 - 08.2020
- Coordinated with other departments to resolve customer inquiries and complaints.
- Managed the airports parking facilities, and ensured a smooth flow of traffic.
- Ensured the smooth and safe movement of passengers and ground transportation around the airport's landside areas.
- Working directly with ground transportation and parking contractors.
- Ensuring compliance with contracts, addressing any issues, and issuing citations if necessary.
- Providing information and assistance to the traveling public.
- Answering questions about transportation options, directions, and other airport services.
- Monitoring and directing pedestrian and vehicle traffic in and around the terminal, particularly on the commercial transportation levels.
- Patrolling and monitoring the terminal, concourses, commercial transportation areas, and passenger arrival and departure areas.
- Monitoring and enforcing airport rules and regulations.
- Operated snow plows.
- Cleared snow and ice from runways, taxiways, roadways, and parking lots using specialized equipment and machinery.
- Operating specialized equipment to spread ice melt and sand to help clear and de-ice surfaces.
Airport Security Officer
First Watch Security
Denver, Colorado
09.2003 - 06.2005
- Operated metal detectors and X-ray machines at checkpoints.
- Responded quickly and effectively to any reports of suspicious or criminal behavior.
- Conducted random bag inspections as part of an active deterrence program.
- Identified prohibited items in checked luggage using advanced scanning technologies.
- Provided customer service support by answering questions from travelers regarding flight times and directions.
- Inspected cargo for contraband items or hazardous materials.
- Verified identification documents such as passports and visas for international travelers.
- Patrolled terminal buildings and other areas to ensure the safety of travelers and staff.
Aerospace Ground Equipment Technician/Supervisor
US Air Force
08.1978 - 09.1998
- Inspected mechanical components for signs of wear or damage before performing maintenance activities.
- Installed new components or upgraded existing ones according to manufacturer specifications.
- Troubleshooted, repaired and maintained a variety of aircraft ground support equipment.
- Provided technical guidance and assistance to subordinate personnel in the repair and operation of GSE.
- Read and understood directives, manuals, diagrams and schematics to perform accurate work.
- Employed testing expertise and experience to evaluate and diagnose mechanical and electrical problems.
Technical Training Instructor
US Air Force
Chanute AFB
08.1978 - 09.1998
- Designed interactive activities to engage learners in the learning process.
- Monitored progress of trainees throughout their learning experience.
- Created instructional materials such as student handouts, PowerPoint presentations, and job aids.
- Adapted existing course material to meet specific needs of individual learners.
- Assessed trainee performance through quizzes, tests, and other assessments.
- Collaborated with subject matter experts to create course content that accurately reflects current practices.
- Utilized various media formats such as audio-visuals, simulations, case studies, role playing exercises, to enhance learning outcomes.
Education
Associate in Applied Science - Instructional Technology
Community college of the Air Force
Maxwell AFB, AlabamaAssociate in Applied Science - Aerospace Ground equipment Technician
Community college of the Air Force
Maxwell AFB, AlabamaSkills
- Proficient in Windows operating system
- Web navigation skills
- Proficient in Microsoft Office
- Professional email management
Honors And Awards
- Air Force Commendation Medal, 06/98
- Air Force Achievement Medal, 10/92
- Master Instructor, 08/87
Related Experience
- Managed projects and programs
- Resolved internal and external conflicts
- Developed written procedures
- Improved work procedures
- Supervised work crews
- Maintained equipment
- Environmental health and safety implementer/Instructor
Military Service
US Air Force, Various Locations throughout the U.S. and overseas, Aerospace Ground Equipment Technician/Supervisor, 08/78, 09/98, Technical Training Instructor, Chanute AFB, 08/78, 09/98, Retired, Technical Sergeant (E-6), Aerospace Ground Equipment Technician/Instructor, Honorable
Timeline
Sales Merchandiser
Scotts/MiracleGro
03.2021 - Current
Landside Operations Agent/Parking Department
City and County of Denver
06.2005 - 08.2020
Airport Security Officer
First Watch Security
09.2003 - 06.2005
Aerospace Ground Equipment Technician/Supervisor
US Air Force
08.1978 - 09.1998
Technical Training Instructor
US Air Force
08.1978 - 09.1998
Associate in Applied Science - Instructional Technology
Community college of the Air Force
Associate in Applied Science - Aerospace Ground equipment Technician
Community college of the Air Force
Similar Profiles
STEPHEN A WHITESTEPHEN A WHITE
Supervisor/Manager at SCOTTS MIRACLEGROSupervisor/Manager at SCOTTS MIRACLEGRO
Alexander FranklinAlexander Franklin
Merchandiser at Scotts Miracle-GroMerchandiser at Scotts Miracle-Gro
Jaumien BaggettJaumien Baggett
Traffic Control Flagger at Scotts SafetyTraffic Control Flagger at Scotts Safety
Richard ZehnalRichard Zehnal
Solar Sales Specialist at Vantage Solar Power,Solar Sales Specialist at Vantage Solar Power,
Shannon KaberleinShannon Kaberlein
Customer Support Specialist at Purely ElizabethCustomer Support Specialist at Purely Elizabeth