Gordon Jenkins
Chesterfield,VA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
34
34
years of professional experience
Work History
Owner
Kid to Kid
Chester, VA
04.2018 - 11.2023
- Monitored staff performance and addressed issues.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Hired and trained new department managers to increase team oversight and productivity.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Sales Associate
Home Depot
Chester, VA
01.2020 - 09.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection,
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
Electronics Technician
USPS
Richmond, VA
11.1989 - 03.2013
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Installed, configured, tested, maintained, repaired and troubleshot electronic and mechanical components, systems and equipment.
- Performed preventive maintenance on electronics systems to ensure optimal performance.
- Read schematics and technical diagrams to determine the best course of action for repairs or modifications.
- Provided technical support services over the phone for customers having difficulty troubleshooting their own electronic devices.
Education
Management
Odessa College
Odessa, TX01-1980
Science
Herkimer County Community College
Herkimer, NY01-1974
Skills
- Staff hiring
- Marketing
- Hiring and staffing
- Verbal and written communication
- Small business operations
- Positive and professional
- Excellent communication skills
- Financial records oversight
Affiliations
While working at the USPS my duties included maintaining 72 CSBCS (Carrier Sequence Bar Code Sorters). These machines were located throughout central Virginia at local Post Offices. My job was to ensure that these sorters were maintained and repaired as quickly as possible as they were the final step in the mail sorting process. I worked alone, self scheduling and often driving hundreds of miles a day.
Timeline
Sales Associate
Home Depot
01.2020 - 09.2021
Owner
Kid to Kid
04.2018 - 11.2023
Electronics Technician
USPS
11.1989 - 03.2013
Management
Odessa College
Science
Herkimer County Community College
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